Medical Billing Customer Service

CHRISTOPHER A. JONES

*** ** ***** **** 619-***-****

EL Cajon, CA 92020 *********@*****.***

Intelligent and resourceful professional with outstanding customer service skills and advanced clinical knowledge, is ready to resume career by utilizing knowledge gained through medical billing and coding.

Computer savvy, with proficiencies in all Microsoft Applications.

Flexible and versatile, able to maintain a sense of awareness while under pressure.

Able to anticipate issues and formulate creative and effective solutions, maintaining a high standard of integrity and consistency.

Eagerly accept/tackle new challenges, with desire to consistently increase workplace knowledge.

Skilled in business letter composition, with excellent telephone etiquette and public-speaking skills.

EDUCATION

Ultimate Medical Academy

Associate of Science Degree – Medical Billing and Coding, 2016

Medical Billing and Coding Diploma, 2014

Humboldt State University

B.A. in Psychology, 1999

HEALTHCARE EMPLOYMENT EXPERIENCE

Inovalon / San Diego, CA

Medical Records Field Technician 01/2016 – 02/2018

Scan medical charts at various medical facilities using company provided equipment.

Upload scanned medical charts to corporate data center via CIOX database.

Visit provider sites to review medical records for accuracy prior to medical billing.

CIOX Health/Enterprising Consulting Solutions / San Diego, CA

Medical Record Field Technician 01/2015 – 12/2016

Scanned medical charts at various medical facilities using company provided equipment.

Uploaded scanned medical charts to corporate data center via CIOX database.

Visit provider sites to review medical records for accuracy prior to medical billing.

Private Duty Care / San Diego, CA 05/2006 – 10/2016

Home Health Care Provider

Bathing, feeding and companionship of elderly adult in personal home.

Followed strict orders by medical provider in regards to dietary and medicinal needs.

Assisted in all personal and financial matters to keep in good working order.

Doris M. Hansen / Smith River, CA 02/2001 – 06/2006

Home Health Care Provider

Maintained accurate and up-to-date records of services performed.

Assisted with activities of daily living such as mobility, dressing and assisting with personal hygiene.

Completed numerous administrative functions, including answering phones and arranging for medical, dental and social appointments.

Cared for patient by changing bed linens, washing/ironing laundry, cleaning and assisting with hygiene.

VOLUNTEER EXPERIENCE

San Diego County Elections & Voter Registration / San Diego, CA 2012 – 2012

Voter Pole Representative (Volunteer)

Established and accepted voter tickets, while maintaining voter log and recording/answering questions.

Effectively communicated important information with all peers and supervisors to help ensure optimal operations.

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