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Manager Quality

El Paso, Texas, United States
May 20, 2018

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***** ***** ***** ******, ** Paso, Tx. 79936 Mobile 915-***-****

SUMMARY: Bilingual: English - Spanish, with solid background on Wire harnesses, Electronics Manufacturing and repair, HVAC, Injection Molding, Metal Stamping, Appliance and Automotive Components Manufacturing, TIER 1 and 2 Automotive parts manufacturing experience, Service and Multi-Plant support- mgmt.

OBJECTIVE: To fully utilize my skills and experience in total productivity management and improve Safety, business, Process, Operations/Quality performance and Profitability.

EDUCATION, Major Programs, Training and other Qualifications:

*Industrial Engineering with a Major on Electronics. *Master Degree on Business Management (MBA).

1) LEAN Six Sigma Green Belt certified at MOTOROLA. 2) BSI-Lead Auditor ISO-QS9000.

3) AIAG Requirements (PPAP; APQP; QS9000, QSA, MSA, SPC, PFMEA, ISO-TS16949).

4) GE-Quality Leadership Course-QLC. 5) 8D’s, 5 Why’s, AGILE. 6) Electronics Manufacturing.

7) GE-Manager Modeling. 8) Just in Time. 9) Finance for NON Financers. 10) Poka yoke, ESP. 11) ISO14000.

A) Leadership. B) Management process. C) Results Oriented. D) Team builder. E) Talent developer.

F) Objectives-KPI management. G) Multifunctional. H) High sense of urgency, I) Flexible, dynamic.

K) PNL, analytical. L) Inventory management via SAP or JDE, EPICOR transportation and logistics.

M) Successful Product line transfers, installation and start up.


Several poka yokes on wire harnesses routing boards and automotive parts processes.

Automotive requirements experience FORD Q1, MSA, CQI-8 LPA’s, CQI-23, FAST response teaming, etc.

Improved customer satisfaction from 23 % repeat repairs to 2.2 % (Symbol-Motorola).

Reduced operating costs $ 840 K and $997k with green belt projects (Symbol-Motorola).

Implemented and Certified ISO9000 (GE, SYMBOL-MOTOROLA) and QS9000-TS16949 (Small Parts).

Experience going thru several QMS-Registrar surveillance/Recertification ISO/TS16949 audits with no issues.

Lead a project for a new facility and repair lines transfers (Budget $3.2 Million at SYMBOL).

Cost Reduction Leader award for a twin plant operation ($1.2 Million at GENERAL ELECTRIC).

Operating profit improvements from 5.9 % to 31% (PNL reviews at GE & EMERSON ELECTRIC).

Repeat Repairs reduced from 23% to 2.2% and Quality Yields improved from 68% to 99.8%.

Established and achieved KPI’s, objectives and quality metrics (All plants). Auto Customer PPM’s < 20

Reduced PPM levels from 55000 to 4500 (EOLA) and from 9 % to 4 % (Supplier performance at Small Parts).

Rolled Throughput Yield improved from 83% to 92%, scrap reduced from $ 1.5 M to $480 K/year (GE).

Achieved budget target for the engineering department ($1.8 million at GENERAL ELECTRIC).

Solved quality issues on the wire cutting/terminals, harness routing and testing processes.

Calibration and ESD 20/20 programs implemented on bar code readers repair processes.

PROFESSIONAL EXPERIENCE (Juarez, Mexico, El Paso, TX. Deming, NM, Austin)

USF FARATHANE Quality Mgr (Austin, Tx Reporting to Dave Howard 512-823-272 Since 4/24/17)

Company manufactures injection plastic parts as TIER 1 for OEM’s TOYOTA, GM, FORD, FCA, etc.

Responsible for the QMS ISO/TS16949 with a team of 4 QE’s, 2 QA Techs, 1 QA Supervisor & 18 inspectors.

FXI Quality Mgr (Juarez, Mex. 10/2015 to 6/2016) Reporting to John Constantino (Quality Director) and Oscar Sanchez (Plant Manager) at 610-***-**** and 610-***-**** or 575-***-**** with Blanca Grijalba-HR

Company manufactures car seat cover and door panel components (QA team is big with 100+ employees)

RESPONSIBLE: For the Quality System based on ISO/TS16949 and ISO14000), Incoming Inspection, Calibration, Lab Testing (adhesion, curvature and flammability), Process/Final Audit, Document Control and Customer Service.

COMPASS COMPONENTS Quality Manager (8/2014 to 10/2015) Reporting to Plant manager J.Abrams at 575-***-**** then to Martin Valdez at 619-***-****

Company manufactures wire harnesses for passenger buses located at Deming, New Mexico.

RESPONSIBLE: for the Quality System, Safety, Document Control, CAPAs, CAL and Training done thru Q-Pulse.

Sr. QUALITY ASSURANCE MGR. (2003 to 2013) Reporting to: W. Stewart, T. Herman, and J.Ferman


Company provides bar code readers repair service for North America and board repair worldwide.

RESPONSIBLE for all QA functions (Supplier, Test and repair processes on 27 repair lines including components.

PRODUCTS: Scanners based on configurations for memory, radio type, etc.

PROCESSES: Repair scanners based on failure analysis, test/inspection, application loading and final audit.

QUALITY ASSURANCE MGR. (2000 TO 2003) Reporting to Terry Littlepage (Director of Operations).

SMALL PARTS INC. 011*****-***-**-** (143 Employees)

Company provides metal stamping, Plastic injection and assemblies for industrial and automotive customers.

Improved the Quality system based on QS9000 > TS16949 requirements (Registrar ENTELA).

PROCESSES: Metal stamping, injection molding, welding, manual assembly, etc.


GENERAL ELECTRIC – PRODUCTOS (Transferred to Malaysia, 900 employees)

Company provides manufactured components for appliances and commercial, industrial products

Responsible for Quality control on 12 product lines with 5 QCE’s, 1Training Supervisor. 1Iincoming Coordinator,

28 Inspectors, 3 Process Auditors and 9 Quality Analysts.

PRODUCTS: Motor start switches, wall thermostats and cold controls for appliances.

PROCESSES: Manual assembly, calibration and 100% test.

Improved Customer received quality from 346 PPM’s to 196.

QUALITY CONTROL MANAGER. (09/98 TO 02/99) Reporting to Rafael Ortega


Company manufactures gas valves and electronic controls for industrial and commercial services

RESPONSIBLE: New operation startup and line transfer with 3 QCE’s and 6 inspectors.

PROCESSES: Manual and automatic assembly, wave soldering, in circuit test, calibration and 100% final test.

Successful product line transfers and starts up.

QUALITY CONTROL MANAGER. (5/94 TO 08/98) Reporting to George Adams


Company manufactures timers for dryers and refrigerators and TIER 1 automotive switches for General Motors.

RESPONSIBLE: Product line transfers to Juarez, Mexico and El Paso, TX. With 5 QCE’s and 64 auditors.

PROCESSES: Detailed assembly, 100% testing, packing and end of line audit.

QUALITY CONTROL MANAGER. (3/93 - 5/94) Reporting to Roger Tebbe. (Opn relocated to Reynosa)


New operation, company manufactures solenoid coils and valves for refrigeration systems.

MSO (ACTING) AND QUALITY CONTROL MANAGER (6/91-3/93) Reporting to H. Fierro (SVP).


Company manufactures components for the electronic – gas stoves like:

Safety valves, Thermostats, regulators, Spark modules-circuit board assemblies, Thermocouples.

Managed 12 production lines, 2 shifts, 120 operators, 7 set up technicians and 4 production supervisors.

Achieved daily production and sales goals ($16,800 dlls/day).

GE - GENERAL ELECTRIC APPLIANCES–ECM Juarez, Mexico-El Paso, TX. 915-***-****

(2000 Employees from 1983 to 1991).

Company manufactures appliances components like electronic boards, controls, power supplies, wiring harnesses and power cords for Microwave ovens, refrigerators, dryers, dishwashers, etc.

GE - PROCESS CONTROL MANAGER (6/86 TO 5/91) Reporting to Jeff Svoboda (Plant Manager).

Incoming inspection, maintenance, test Engineering; process control for 16 production lines.

PROCESS: Automatic Insertion (Axial), Wave soldering, touch up, Incircuit test, Functional test, Etc.

Wire length cut & strip, molding, plugs-terminals assembly, tape application, 100% test & pack.

GE - INCOMING INSPECTION SUPERVISOR (3/1985 – 5/1986) Reporting to Ruben Rodriguez (QC Mgr).

Improved Supplier Quality Performance (92% to 99.3%) and reduced scrap (498k/Yr to 4.7k/Yr).

GE - QUALITY CONTROL ENGINEER (1/1984 – 2/1985) Reporting to Ismael Rodarte (Unit Manager).

Transferred electronic product lines and implemented a quality system per GE requirements.

GE - PRODUCTION SUPERVISOR (6/1983 – 12/1983) Reporting to Raul Pedroza (Production Manager).

Managed safety, productivity, 120 Operators on a two shifts operation, 2 Setup Techs and 2 Materials handlers.

PRODUCT: Wiring harnesses, for refrigerators.

PROCESS: Wire cut and strip, terminal application, molding, taping, testing, packing and final audit.

Achieved 1200 pieces/day improving productivity from 80 to 120%, no accidents, low scrap rate 0.05 % Sales.

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