Professional Summary
Skills
Work History
J P L
**** ********** ***, ***********, **, Tallahassee, FL 32312 • Home: 850-***-**** • ***************@*****.*** Detail-oriented, Executive Assistant that is technically-adept with advanced knowledge of MS Excel. Excellent ability to multitask efficiently and work under pressure in a fast paced environment. Strong work ethic, always willing to go above and beyond to exceed expectations. Willingness take on new challenges and learn from others to work together as a team. Self-motivated
Quick books
Skilled problem solver
Strong work ethic
Works well under pressure
Ability to multi-task
Excellent customer service skills
Teamwork
Proficient in MS Office
A/R & A/P
Inventory management
Quality improvement competency
Active Quick learner skills
Strategic planning capability
Keep private and personnel information
completely confidential at all times.
Office Manager/ Design Assistant, 04/2013 to Current n.d. designs TLH Inc. – Tallahassee, FL
Generate estimates and invoices for projects.
Establish and maintain productive, professional working relationships. Reconcile company bank, credit card and line of credit accounts using quickbooks . Communicate with customers to identify and resolve outstanding payments. Create and maintain excel spreadsheets using advanced Excel functions to calculate profit. Manage the designers calendar and recommended adjustments based on demand. Answer client telephone calls promptly and in an appropriate manner. Enter financial data into the company accounting database to be verified and reconciled. Generate and mail client statements.
Place custom furniture orders.
Track all orders placed to ensure product will arrive according to schedule Schedule designer to meet with vendors.
Education
Assistant designer with install
Operations Trainer, 04/2010 to 02/2013
Walgreens – Tallahassee, FL
.
Conducted training needs analyses using various methods, including surveys, metrics, feedback, and observation.
Facilitated all training sent from corporate, tracked employee completion with use of KPI's Worked directly with district manager/pharmacy supervisor to achieve company goals Used advanced Excel functions to import data into an excel spreadsheet and created pivot tables Developed and facilitated an online training program for PTCB certification classes using Cisco Webex. This program reduced company costs and increased the pass rate by 65%. Implemented purchasing procedures that kept up with changing customer demands. Actively pursued personal learning and development opportunities.. District Pharmacy Training Coordinator, 05/2005 to 04/2010 Walgreens – Jacksonville, FL
Facilitated training on company policies and procedures Trained pharmacy staff and newly hired pharmacy technicians on pharmacy workflow procedures Assisted with training pharmacy staff on drug inventory, purchasing, and receiving procedures. Communicated closely with all staff to ensure that all patients medical information was kept private Effectively prioritized tasks and organized workflow to increase efficiency. Motivated district to improve KPI's / Sales by implementing a district wide weekly contest. Pharmacy Technician, 06/2005 to 06/2009
Walgreens Pharmacy – Tallahassee, FLorida
Counted, measured and compounded medications following standard procedures. Work under the supervision of a licensed pharmacist Enter patient refills into intercom plus
Maintained PTCB Certification
Rotate stock
Return out of date medication to receive partial credit Use SIMS to maintain inventory and pricing
Associate of Arts:
Tallahassee Community College - Tallahassee, FL