Microsoft Office Customer Service

Curriculum Vitae

of

Jacqueline Whiteley-Wilkin

Personal Details:

Surname: Whiteley-Wilkin Email Address: *****.********@*****.***

First name: Jacqueline Nationality: South African

Date of Birth: 18 June 1980 Health: Excellence

Address: 19 Joshua Village, Bryanston Language: English and Afrikaans

Contact Number: 079-***-**** Gender: Female

Driver’s License: Yes

Education:

Highest standard passed: 1999 Matric

Last school attended: 2002 Benoni Tech

N6 Business and Entrepuneur management

N6 Sales management

N4 Computerized Financial Systems

Computer Literacy: Microsoft office (MS Word, Excel, 1 Web system)

Skills:

Excellent communication skills

Ability to use initiative and be friendly

Account management

Customer relations

Creativity

Problem solving

Excellent Customer service

Microsoft Office

Myself in 12 points:

Energetic

Charismatic

Fun

Kind and Understanding

Creative

Hard working

Attention to detail

Great communicator

Reliable

Young

Dedicated

Fast learner

Employment history:

Stouter Kabouter Day care: 2004 - 2011

Natasha Korotvichkova – Kempton Park, South Africa

Experience in providing supervision and guidance to children within day care and private homes

Created and maintained safe learning and playing environment

Organise and execute scheduled activities, developed and reinforcing daily routines and teach children good hygiene habits

Observed and documented children’s behaviour and progress

Prepared healthy meals and snacks and planned and set up playtime and educational games

Transported kids from school to extra mural activities and helped with homework

Worked with all age groups during evenings and limited night hours

Ibiliti Underwriting Managers – Short term Insurance: 2011 - 2014

Yolande Van Niekerk – Brynston, South Africa

Customer Relations

Complaints management

Claims administration

Problem solving

Managing day to day tasks

Daily follow ups and executions

Provide verbal or written updates weekly to my Supervisor

Epilfree – Accounts Manager: 2014 – 2018 April

Elad Weiss – Brynston, South Africa

I managed the day to day duties such as updating accounts, reminders for outstanding payments, in charge of payments, weekly team building to motivate team members and see where improvement is needed, Schedule appointments with clients and planned and executed promotion days to up our client’s sales revenue, ordering and delivery of stock.

Biography:

I am self-motivated and disciplined individual. I pay attention to detail and I have a willingness to learn as well as to go the extra mile. I believe that I should treat those around me the way I would like to be treated. Showing appreciation is the best motivation and to do it is even better.

With extensive babysitting experience coupled with my fun and personable demeanour, I am confident that I can provide excellent child care at your precious angels. For the past seven years, I have served as a babysitter for numerous families for which I am happy to provide references including children from infancy through age 10. From preparing snacks and changing diapers to helping with homework and ensuring overarching safety, I have proven myself to be enthusiastic and supportive in every aspect of caring for children

References:

Supplied on request

Contact this candidate