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Customer Service Data Entry

Location:
Saint Joseph, Missouri, United States
Posted:
May 20, 2018

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Resume:

Ronda Kamler

Team Lead/ Supervisor

816-***-**** ac5i6g@r.postjobfree.com 2106 Cougar, St Joseph, Missouri, 64506

Summary

Ability to maintain a high level of professionalism, patience and efficiency. Ability to function in fast pace environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Manage large amount of complex information easily, communicate clearly and draw sound conclusions. HR support. Proficient data entry skills: functioning in multi-system Microsoft environment using Word, Excel, Lync, One Note and Internet.

Experience

Team Lead, Tri-West Healthcare Alliance, Kansas City Mo

2015 to 2018

Collaborated with relevant departments and sub-contractors to ensure cohesive interfaces across business systems. Supports best practice research, facilitating meetings, creating and analyzing production and quality reporting, and identifying process improvements and training opportunities. Participated in the compliance requirements, implementation programs as it relate to compliance with federal, state and local regulations. Supports and develops representatives consistent with federal and state laws. Human resources-related legislation implemented, and TriWest's mission and best practices.

Customer Service/ Collection, Citi Bank, Kansas City Mo

Resolving client issues in a friendly, helpful way. Provide price tariffs and amend as required. Tracking sales and maintaining records. Assisted sales team to acquire new customers. Up-selling where appropriate. HR Duties. Provided cross training to staff members. Led team of customer service representatives to increase service center profitability.

Education

Bachelor of Science: Management Missouri Western University, St Joseph, Mo

2002

Maintained a 3.0 GPA, while running Home based business.

2003-2015

Community Service

Secretary, St Paul Lutheran Church, St Joseph, Mo

2000-2001



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