Customer Service Technician

O'Neal Grant

• **** Aspen Valley • San Antonio, TX 78245 • 210-***-**** • ************@*****.***

Objective

My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Experience

2/18 to Present Lone Star Tools and Equipment Solutions Selma, TX

Technician

installing and inspecting Challenger and Rotary and Bendpak auto lifts, rebuilding cylinders, transmissions jacks, servicing and installing air compressors, servicing small engine machines and automotive tools.

3/15 to 8/16 Mastec San Antonio, TX

Satellite Tech

Responsible for supervising technicians for installation of satellite and security systems, Private Alarm Security license.

These activities include: installation of new satellite systems and security systems for residential and corporate customers. Repair and troubleshooting satellite services for existing customers.

6/14 to 8/15 Waste Management San Antonio, TX

Heavy Diesel Mechanic

Responsible for diagnosing and troubleshooting fleet vehicle repairs.

These repairs include: diagnosing; troubleshooting; oil changes; fuel systems; transmission repairs; inspecting and documenting vehicles conditions (PMCS).

9/13 to 6/14 FTS - Pinnacle Wireless San Antonio, TX

Tower Hand

Responsible for various upgrades and troubleshooting on sprint cell phone towers.

These activities include: inspecting ground cabinets; replacing fibers; power to cabinets.

4/13 to 9/13 FTS -Time Warner San Antonio, TX

Contractor

Responsible for cable and internet installations.

These activities include: customer service issues with cable installation and internet support.

9/11 to 7/12 Hydraulic Supply &Service Company San Antonio, TX

Delivery Driver

Responsible for transporting and delivery of customer parts.

These activities include: assist with loading and unloading of deliveries (up to 100lbs in weight); local and long distance deliveries.

5/09 to 8/10 General Dynamics Retrofit Team Killeen, TX

Field Support Technician

Responsible for modifications and tank upgrades to the M1A1, troubleshooting with various tanks, and track vehicles with preventive maintenance, and inspections.

These activities include: maintaining dry chemical fire suppression systems; NBC (non-biological compounds); drivers hatch interlock; EMU; ballistic solutions; six pack battery modifications and AFES for diverse military posts.

2/94 to 6/96 U.S. Army Fort Stewart, GA

Track Vehicle Technician

Responsible for maintaining vehicles such as M1A1 Abrams, Bradley's, M113A3, M548A3, 5 Tons, Deuce

vehicles.

These activities include: performing maintenance and mechanics on Hemmets, Humvees and M88 recovery; repairing gas turbine power plants/packs; repairing diesel power plants/packs; repairing compression ignition engine fuel systems; repairing compression ignition air induction systems and vehicle air cooling systems.

Education

Hallmark Inst. Of Aeronautics - San Antonio, TX, 1999-2000

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