Curtis Takawira
213-*****-*** Ave Edmonton, AB, T5H0S2 587-***-**** ***********@*****.***
Summary
Marketing, sales and customer services practitioner with over eight years’ experience in the Fast Moving Consumer Goods, Service Industry and Telecommunications sectors at middle and senior management levels. I am looking for a position that will challenge me as well as provide opportunities for both professional and personal growth.
Transferable Skills
Exceptional organizational and prioritization skill in fast paced environments.
Extensive experience in customer service sector with an ability to resolve issues in a prompt manner.
Customer service specialist with a passion for problem solving.
Persuasive negotiator and conflict resolver.
Astute project Manager driven by quality delivery.
Attentive and prudent Budget creator and manager.
Experience
CONTROL OPERATOR-GARDA WORLD SECURITY CANADA CURRENT
Respond to emergency calls and alarms on supervisor control and data acquisition system (VISION) to protect personnel, environment and the equipment
Provide feedback into operational constraints and opportunities while abiding by company policies
Provide input into operating procedure revisions
Review and provide input into operational manual revisions
Generate work request notifications
COUNTRY MARKETING MANAGER -SPICE AFRICA SEPTEMBER 2016 – JANUARY 2018
Led and a managed a team to evaluate overall company business strategies so as to improve work output.
Developed and managed marketing and sales strategies to appeal to a wider audience base.
Created and implemented comprehensive business plan to assist staff to meet sales targets of $100,000 per month.
MARKETING MANAGER -RAY OF HOPE BROADCASTING OCTOBER 2015-AUGUST 2016
Developed and implemented robust Marketing and Invoicing policies to improve overall efficiency.
Increased sales by 15% per month and achieved incremental business growth.
Revamped station website and facilitated development of mobile app for the station.
Set up Strategic business units within the station and improved sectional productivity and alignment.
Briefed and managed agencies and vendors on marketing campaigns and product development.
Drafted press statements and blog content which resulted in top tier communications and accolades.
FRANCHISE ACCOUNT MANAGER- ECONET WIRELESS JULY 2013 – SEPTEMBER 2015
Formulated and implemented regional sales plans.
Managed 15 percent of total indirect channel sales in the eastern region.
Developed and implemented shelve planning, performance, standards adherence and spot check templates for franchises.
Sourced new business and revenue streams
Managed partner profit and loss schedules developed profitability remedies
ASSISTANT BRAND MANAGER - ECOCASH MARCH 2010 – JUNE 2013
Led and managed all branding audit and provided recommendations to management
Evaluated benefits of sponsorship deals and proposals.
Developed product campaign materials and evaluation strategies.
Conducted market research, test products.
Conducted competitor intelligence, tracking and evaluations.
Education
BACHELOR OF BUSINESS STUDIES - JUNE 2009 AFRICA UNIVERSITY
Major- Marketing (Equivalent to 4 year Marketing Degree from University of Toronto)
Evaluated by World Educational Services
Skills & Abilities
Experienced marketer with expertise in traditional and new media
Intermediate experience with social media management.
Proficient with MS Word, Excel, and PowerPoint
Exceptional presentation skills.
Proficient in both spoken and written English.
Volunteer
ZIMBABWE CULTURAL SOCIETY OF ALBERTA