Michele Webb
**** ** *****, ***********, ** ***** 832-***-****
****-****@*******.***
Professional Summary
My professional objective is to secure a position that allows growth and the opportunity to utilize my experience and personal skills. I possess excellent communication, people and management skills, and professional, results oriented work ethic. You can rely on me, excellent attendance.
Education
1983 – Northern State University – Aberdeen, SD
Professional
Customer Service Representative 2016-2017
Allstate Insurance Company
Answer incoming phone calls
Process payments
Process endorsements
Scan documents
Process mortgagee changes
Provided excellent customer service
Office Manager/Customer Service Representative 2015-2016
Farmers Insurance Company
Licensed with the Texas Department of Insurance for Property and Casualty Insurance
Licensed with the Texas Department of Insurance for Life and Health Insurance
Sold auto and home insurance
Sold windstorm insurance
Answered incoming phone calls
Took payments and banking
Met with clients
Processed sales transactions
Provided excellent customer service
Billing Manager 2003-2015
Clear Brook City M.U.D.
Monthly billing
Answered incoming phone calls
Provided administrative support
Heavy data entry of client information
Handled cash register duties
Provided excellent customer service
Computer Systems and Software
Microsoft Word, Excel, U-vision Utility Billing Software
References
Professional and Personal Available Upon Request