Michele Webb

**** ** *****, ***********, ** ***** 832-***-****

ac5i33@r.postjobfree.com

Professional Summary

My professional objective is to secure a position that allows growth and the opportunity to utilize my experience and personal skills. I possess excellent communication, people and management skills, and professional, results oriented work ethic. You can rely on me, excellent attendance.

Education

1983 – Northern State University – Aberdeen, SD

Professional

Customer Service Representative 2016-2017

Allstate Insurance Company

Answer incoming phone calls

Process payments

Process endorsements

Scan documents

Process mortgagee changes

Provided excellent customer service

Office Manager/Customer Service Representative 2015-2016

Farmers Insurance Company

Licensed with the Texas Department of Insurance for Property and Casualty Insurance

Licensed with the Texas Department of Insurance for Life and Health Insurance

Sold auto and home insurance

Sold windstorm insurance

Answered incoming phone calls

Took payments and banking

Met with clients

Processed sales transactions

Provided excellent customer service

Billing Manager 2003-2015

Clear Brook City M.U.D.

Monthly billing

Answered incoming phone calls

Provided administrative support

Heavy data entry of client information

Handled cash register duties

Provided excellent customer service

Computer Systems and Software

Microsoft Word, Excel, U-vision Utility Billing Software

References

Professional and Personal Available Upon Request

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