Manager Customer Care

Merina. E Tiruchchirappalli, Tamil Nadu

737-***-**** ***************@*****.***

Over 10 years of experience in the field of Administration & Secretarial

WORK EXPERIENCE

Executive Secretary

Sangam Hotel - Tiruchchirappalli, Tamil Nadu -

May 2017 to Present

To coordinate with all HOD’s and Managers

Managing the daily/weekly/monthly agenda and arrange new meetings and appointments

Preparing and disseminating correspondence, memos and forms

File and update contact information of employees, customers, suppliers and external partners

Support and facilitate the completion of regular reports

Develop and maintain a filing system

Manage sister concern Accounts / Personal Accounts- Updating in Tally

Other admin related works

Sr.Counsellor / Admin In charge

CADD CENTRE - Tiruchchirappalli, Tamil Nadu -

January 2013 to December 2014

Counseling to Walk-in Students, Converted to admission

Fees Collection, Follow up, Team Handling

Promotional Activities

General Administration

Admin Manager

Country Vacations - Madurai, Tamil Nadu -

August 2007 to November 2012 & June 2015 - 2017

Nature of Job

§Preparation of monthly reports, relating to group wise products, target and achievement reports

§Preparing report for ESI & PF, Salary, Attendance Records

§Team Leading- Telemarketing

§Create, control and monitor all administrative department

§Record and monitor expenses

§Organize and maintain files and records

§Prepare official correspondence

§Interacting with customers, Senior level executives, and all other level of employees

EDUCATION

MASTEROF FINANCIAL MANAGEMENT

Jamal Mohamed College - Pondicherry, Pondicherry 2006

BACHELOR OF BUSINESS ADMINISTRATION in Business Management

Bharathidasan University

2003

SKILLS

Administration, Secretarial, Customer Care

Personal Details

Father Name : T. Eganathan (L)

D.O.B : 12/11/1983

Languages : Tamil, English

Address : No: 9, II nd Street,

Rockfort Nagar, Trichy

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