Account Executive Driver

Shivkumar Singh

Room No.**,Sanjay Nagar-*,ganesh chawl, Marol Pipe Line, Andheri (East), Mumbai – 400059

Mobile - 869-***-****

Email - *****.******@*****.***

CAREER OBJECTIVE

To succeed and achieve my goals through dedication and hard work to match my abilities and skills with opportunities available.

To obtain a chance to work as an active member of a dynamic team where I could make a significant contribution developing my skill at your organization where work is valued and personal growth is guaranteed with security and growth.

WORK EXPERIENCE

Company: Ani Technologies Pvt Ltd.(Ola Cabs)

Designation : Leasing Account Executive.

Period: 6 Feb 2017 to till date Role & Responsibilities:

Handling real time queries of partner

Responsible for daily working cab login status.

Handling drivers escalation regarding payment and device.

Grooming to low performer partners on daily basis.

Serendipity Infolabs Pvt. Ltd. (Taxi for Sure)

Executive Partner Care

Nov 2014 to August 2016

Managing shift dispatch for PAN India – West Zone

Fleet management for Mumbai, Pune, Kolkata, Ahmedabad, Rest of Maharashtra, Rest of Gujarat and M.P.

Driver follow-up and tracking of bookings

CAB mobilization

Handling inbound calls from drivers on real time and payment issues

Coordination with branch supply teams to resolve driver issues

Escalation and follow up with Customer Experience team for customer and partner issues

EDUCATION QUALIFICATION

Passed H.S.C. in 2012 from Maharashtra Board.

Passed S.S.C in 2010 from Maharashtra Board.

PROFESSIONAL QUALIFICATION

Internet Applications.

Microsoft Excel, Word,Power Point

Windows Xp 2000-10

PERSONAL PROFILE

Date of Birth : 24th Jan 1994

Father Name : Jiledar Singh

Gender : Male

Religion : Hindu

Nationality : Indian

Marital Status : Unmarried

Languages Known : Hindi, English

DECLARATION

I hereby that the above details furnished are correct to the best of my knowledge.

PLACE: MUMBAI (Shivkumar Jiledar Singh)

DATE:

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