Active Directory Management

Curriculum Vitae

Rahul Thakur

Mobile: +** – 982*******

Email: **************@*****.***

OBJECTIVES

Seeking a position in a reputed organization where I can utilize my experience in information technology, analytical and communication skills to effectively optimize business goals and achieve professional growth.

CAREER HIGHLIGHTS:

ITIL V3 2011Foundation Certified associate with 3 years of experience in Windows Desktop (Win7,Win10 & MAC)

The main area of expertise has been working on the Microsoft Active directory User and Computer Management, Mobile Device Management (BlackBerry iPhones & Android.)

Enrollment and Management of iPhones using the AirWatch MDM Console integrated with Active Directory and Microsoft Exchange.

Expertise in remote assistance tools and remote access methods (VPN.)

Maintaining SLA for client projects with strict adherence to organization specified quality standards.

Have mostly worked as Critical Hours Support in project, responsible for coordinating with Network, Voice teams at both, Client as well as offshore locations in case of an Outage.

Possess good analytical and logical thinking abilities, coupled with quick learning ability, good interpersonal Skills

Curriculum Vitae

Technical Skills:

Operating Systems: Windows 7, Windows 10, Basics in Mac OS X (El-Capitan),

Utilities:, AirWatch, Cisco Remote Authentication Manager (W eb & Client), Microsoft Lync 2010 Server, McAfee EEPC Encryption Server, Symantec Endpoint Encryption, Windows Remote Assistance, LAN Desk, Citrix, Bomgar, MS Live Meeting.

Tools: BMC Numara Footprints,

Application Support: Microsoft Applications, Lotus Notes, Cisco VPN, Cisco AnyConnect, Checkpoint Endpoint VPN.

Others:, iPhone (Variant 5,6 and 6s) along with its applications.

Pursuing CCNA and undergoing training for the same.

Certifications:

ITIL® V3 Foundation Certification in I.T Service Management.

ITIL® Intermediate Service Transition.

Curriculum Vitae

Work Experience:

Organization Name

Designation

Duration

Tata Consultancy Services

System Engineer

July 2015 - Present

Current Project Details:

Project Name :

Client :

Role :

Environment :

Equifax EUCS

Equifax Inc.

System Administrator

Desktop & E-mail support, Mobile Device Management

Duration : July 2015 - Present.

Project Summary:

Equifax Inc. is a consumer credit reporting agency in the United States, considered one of the three largest American credit agencies along with Experian and TransUnion. Founded in 1899, Equifax is the oldest of the three agencies which gathers and maintains information on over 400 million credit holders worldwide & with more than 7 thousand employees it is based in Atlanta, Georgia.

Equifax has purchased TALX and E-Thority two St. Louis and South Carolina based companies, along with VEDA, Australia’s top consumer credit reporting agency.

Curriculum Vitae

Project Roles & Responsibilities:

Mobile Device Enrollment and Management in synchronization with AirWatch MDM

&Microsoft Exchange,End User Desktop & Account management on domain environments.

Troubleshooting e-mail clients like Lotus Notes & MS Outlook, Instant messaging applications like Microsoft Lync (Web & Client.)

Managing enrolled users over SaaS console on Airwatch MDM Agent.

Application management & settings for mobile based applications like MS Lync, Workday Mobile app, Concur

Remote Network troubleshooting, Cisco VPN, Checkpoint VPN, Juniper Adapters.

Deploying windows images in all machines to Equifax offices

ACADEMIC PROFILE:

Qualification

College/

University/

Year of

Percentage

School

Board

Completion

Dr.M.S.Sheshgiri

B.E

College

VTU

2015

69%

Swami

H.S.C.

Vivekanand

Mumbai

2011

65%

Junior Science

University

College

Mother Teresa

S.S.C

High School

Mumbai

2009

86%

University

Curriculum Vitae

PERSONAL DETAILS:

Date of Birth

7th February 1993

Nationality

Indian

Present company

Tata Consultancy Services Ltd.

Current Location

Mumbai

Passport

M1630186

Marital Status

Single

DECLARATION:

I hereby declare that the information furnished above is authentic and true to the best of my knowledge.

Rahul Thakur.

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