Administrative Assistant

LATOYA WATTS

**** ****** ***** ** *******, GA ***28 770-***-****

******.*.*******@*****.*** linkedin.com/in/latoya-watts-40771a74

Qualified for administrative and operational support, 3+ years of administrative support to executive and senior level management in Operations, Human Resources and Sales. Exceptional work ethic and ability to take care of a diverse client base and staff on all levels.

A strong and inspirational leader with a talent for satisfying clients’ needs. Passionate about customer service, employee relation skills, and healthcare. Obtained a Bachelor of Science degree in Healthcare Management from Clayton State University.

EXPERIENCE

NOVEMBER 2017-PRESENT

EAST DISTRICT ADMINISTRATIVE ASSISTANT, Panalpina Inc.

Provide administrative support to the Vice President of Operations and the Business Unit Managers in the East District

Assist management with special projects

Organize on-site and off-site meetings for the District: Schedule conference rooms, arrange catering, responsible for meeting minutes, arrange conference calls through WebEx

Manage leadership calendars, travel and hotel accommodations

Point of contact for Procurement, IT, office supplies and equipment

Responsible for submitting new vendors in SAP, process payment of invoices and submit check requests for vendors

Acts as a liaison for facility maintenance: request quotes, submit approvals, schedule contractors

Assisted with on-boarding of 5+ new employees : set up workstations, ordered IT equipment, set up email and applications, assisted with housing for international employee and HR paperwork

Created District Sales company newsletter to highlight “Business Wins”, ordered promotional items for Sales Teams, distributed promotional items to business units

Team Lead of the employee events committee and employee morale programs: Fundraising and coordinating company events, raise funds to donate to local non-profits in Clayton Co.; Employee of the Month, Organize Town Hall monthly meetings for employees in Atlanta

Provide relief for the Receptionist and other Administrative Assistants when needed

JUNE 2015-NOVEMBER 2017

ADMINISTRATIVE ASSISTANT, Genuine parts company (RMDS)

Provided administrative support to the Operations Managers and Sr. Human Resource Managers

Simplified payroll process for drivers by use of spreadsheets and reduced payroll errors (less than 5%); worked with Sr. Human Resource managers and Dispatchers to ensure payroll information was correct and received in a timely manner

Assist HR managers with employee benefits paperwork, compensation and drug screenings

Responsible for submitting payment of invoices from contractors

Improved office efficiency and customer service by reducing number of missing documents; Met company goal of less than 50%

Answered calls and emails on behalf of management and built successful relationships with internal and external customers

Edited training documents, memos and presentations

Coordinated company events, employee luncheons, and fundraising for United Way Campaign

EDUCATION

AUGUST 2015

BACHELOR OF SCIENCE: HEALTHCARE MANAGEMENT, clayton state university

SKILLS

Ability to prioritize and manage multiple projects

Ability to work independently and as a valued team member

Excellent customer service and interpersonal skills

Ability to handle confidential and time sensitive information

Expert knowledge of Microsoft Office, Outlook, and SharePoint

Exceptional interpersonal skills

Experience supporting management teams and departments

Ability to meet deadlines in a timely manner

ACTIVITIES

I am passionate about volunteering and serving local non-profit organizations in Atlanta. I am currently the Team Lead for our employee committee at Panalpina. I have successfully raised money and made donations to Harbor of Hope (Cancer Survivors Organization), Rainbow House (Children’s Shelter) and One Warm Coat Drive (Kinship Care) and volunteered with the Sports Network team at Children’s Healthcare of Atlanta.

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