Manager Sales

TOM HEYWOOD

*** ***** ***** ****. 630-***-**** (hm)

Oswego, IL 60543 630-***-**** (cell)

**********@*******.***

SUMMARY

Seasoned sales and merchandising professional with an established record of success in achieving targets set by specialty retail franchise and large national foods company. Demonstrated ability to manage diverse accounts and expanded territories that encompassed chain grocery, independent retailer, mass merchant and convenience store accounts. Effective communication abilities with all levels of customers, colleagues and vendors. PROFESSIONAL EXPERIENCE

BLAIN’S FARM AND FLEET, Montgomery, IL

A Division of Blain Supply, Inc.

E-Commerce Sales Manager Jan. 2017 – Present

Manage all online ordering for Montgomery, IL location

Oversee all other shipping departments: Priority Mail and FedEx shipments

Supervise in-store customer online pick-up

Loss Prevention Manager July 2008 – Jan. 2017

Develop and conduct procedures to ensure store’s safety, inventory control and theft prevention.

Focus on internal theft, fraud and operational shrinkage to achieve the inventory shrinkage goal.

Communicate asset protection awareness to store employees as an additional means of preventing shrinkage.

Targeted loss prevention measures have contributed to higher level of secured merchandise, increased sales and decreased shrinkage year over year.

Assist in implementation of store merchandising plan through creation of strategic product lay-out design and optimal in-store advertising tactics.

Employ strategies developed by store to promote Farm and Fleet as the “low cost operator” in the specialty retail industry.

Possess a keen eye for detail, an understanding of human nature and a cool head under pressure. JAB TRAINING & FAMILY FITNESS, Naperville, Illinois Jan. 2006 – July 2008 Sales Manager:

Responsible for directing all aspects of sales and marketing for independent training and fitness center.

Garnered new membership sales; membership surpassed 500 during my tenure.

Developed advertisements and promotional announcements for local newspapers and publications

(brochures, leaflets, direct mailers).

Planned general public relations activities to promote concept of center.

Participated in Commercial and Home Fitness Equipment Trade Shows.

Provided new member orientations.

Tom Heywood – page 2 of 2 (Work Experience continued) DEAN FOODS COMPANY, Franklin Park, Illinois Sept. 1991 – Sept. 2005 Nation’s Largest Milk and Dairy Company

Account Manager: (2001–2005)

Certified Grocers Warehouse Account Manager

Monitored purchasing programs and budgets of 220 member stores. Managed warehouse inventory.

Restored $15 million account to profitable status.

Executed monthly milk and ice cream promotions with Vice President of Procurement.

Introduced new product lines.

Arranged food show promotions according to client theme. Directed cash incentive program. Wal-Mart Retail Account Manager (2001-2005)

Coordinated with Wal-Mart District Manager for ice cream and milk distribution. Responsible for 18 stores including 10 Supercenters in the Chicago Area.

Played key role in securing and implementing market ice cream program and planogram.

Increased milk sales volume by over 15% during five year period.

Managed Ice Cream Merchandisers.

Sales Representative: (1991-2001)

Territory included chain grocery, independent retailer, mass merchant and convenience stores. Executed business strategies between Dean Foods and all territory retailers. Coordinated and administered resets and planograms design. Developed and cultivated relations and expectations of buyers, store managers and retail customers.

Served as Assistant Account Manager on Jewel Stores.

Won Back to School sales contest for two consecutive years based on overall increased volume.

Fortified store relations with special events, product awareness and promotions. THE AMERICAN BOTTLING COMPANY, Northlake, Illinois May 1990 – Aug. 1991 Formerly Kemmer Bottling Group, Local Distributor of 7-UP and Dr. Pepper Products Marketing Representative:

Supported sales representative in servicing and ensuring general satisfaction of accounts. Monitored product quality, inventory levels, pricing and product placement. Enhanced in-store brand awareness.

Organized and supervised resets at the two largest grocery stores in the Chicago metro area. EDUCATION

Bachelor of Arts

Eastern Illinois University, Charleston, Illinois

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