El Paso, Texas *****
ac5heg@r.postjobfree.com
Ida Flores
Objective
I’m a hard working professional who is eager to find a position where I can exercise my leadership in a well-known organization and where I can grow and expand my knowledge.
Experience
2014 - 2018 Del Sol Medical Center El Paso, TX
Las Palmas Del Sol Laundry – Coordinator
Coordinating daily operations
Annual Evaluations for all Laundry Techs
Kronos, (payroll) for Laundry Techs
Monitor work schedules to assure full coverage at all times
Linen Inventory
In charge of Laundry when Manager is out
Create spreadsheets in Excel
Give employees In-services, in order to be compliant
2003 - 2014
Environmental Services - Coordinator
Coordinating daily operations
Annual Evaluations for all Environmental aides
Kronos, (payroll) for EVS, PBX and Laundry departments.
Monitor work schedules to assure full coverage at all times
Bed tracking system
Linen inventory management
Directs Environmental services aides
Perform wide variety of special tasks for daily operations
1999 – 2003
Infection Control – Administrative Secretary
Complete, execute and perform secretarial tasks, such as word processing,
order entry and purchase order.
Communicate, interact and participates in teamwork in the department
Promote and display a positive customer oriented demeanor to patients,
visitors, staff and physicians.
Demonstrate an understanding and proficiency in handling correspondence,
typing and filing.
Maintain the department in optimal operating condition by ordering supplies, cleaning general workstations and stocking of supplies.
Demonstrates Customer Service and behaviors appropriately.
1997 - 1999
Risk Management – Injury Coordinator
Managed and evaluated reports, ensuring the timely processing of
Medical bills and temporary total disability benefits; reviewed medical
records, witness statements, department investigation results, and other
documents.
Compiled facts and data regarding accident reports and filed cases. Reviewed
documentation to determine whether medical bills should be continued;
authorized payment of medical bills and temporary total disability benefits
upon receipt of proper documentation.
Coordinate medical intervention for employees, if necessary and promptly
met with employees and directors/managers when setting up light duty
schedules.
Maintained reporting system to third party administrator and ensured all
claims and medical bills are promptly and correctly reported.
Received all incoming injury calls from the Hotline on a 24 hour-7 day a
Week basis. Accesses and consulted indirectly with the Director of Risk
Management regarding severity on injury, refers injured employees for
medical evaluations to provider. Maintained monthly records and incident
file from the Hotline.
Communicated by telephone, letter or in person the aspects and applicability
Of the ERISA Plan to employees, Department Managers and Medical
Providers.
Responsible for presentation to “New Employee Orientation” and various
Presentations to staff to increase their knowledge of prevention of injuries.
Other duties as assigned.
1990 - 1997 Dr Raul A. Najera – Occupational Medicine
Medical Secretary
Front office Supervisor
Assisted with front work, greeting patients, answering telephones.
Scheduling appointments, referrals, calling in prescription to pharmacy.
Created a monthly work schedule for the Doctors and staff.
Maintained employee files, in-serviced and trained employees upon employment
Evaluated employees after their probationary period.
Contact person for all new companies needing services
Education
1972–1976 Bel Air High School El Paso,Tx
1983 – 1984 International Business College
Medical Office Specialist - Diploma
Interests
Completed Talent Development Frontline Impact Program
Employee Health and Safety Committee
Gardening
Sports
References
Available upon request.