Medical Assistant Office

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

SHARELLE

NICOLE

WRIGHT

**** ***. * *********,** 77471(H) 737-***-**** ***************@*****.*** Customer and Personal Service Clerical

Time Management Judgment and Decision Making

Computers and Electronics Speaking

JANUARY 2013-JANUARY 2017

Receptionist Lavaca Medical Center Hallettsville, TX Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Receive payment and record receipts for services.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Hear and resolve complaints from customers or the public. Schedule appointments and maintain and update appointment calendars. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. File and maintain records.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries. Analyze data to determine answers to questions from customers or members of the public.

Keep a current record of staff members' whereabouts and availability. Process and prepare memos, correspondence, travel vouchers, or other documents.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Enroll individuals to participate in programs and notify them of their acceptance.

Calculate and quote rates for tours, stocks, insurance policies, or other products or services.

Schedule space or equipment for special programs and prepare lists of participants.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.

JANUARY 2010-JANUARY 2013

Medical Assistant Schulenburg Community Clinic Schulenburg, TX Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. Inventory and order medical, lab, or office supplies or equipment. Schedule appointments for patients.

Greet and log in patients arriving at office or clinic. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Set up medical laboratory equipment.

Change dressings on wounds.

Record patients' medical history, vital statistics, or information such as test EDUCATION

results in medical records.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Perform routine laboratory tests and sample analyses. 2005

High School Diploma:

Schulenburg High School, Schulenburg, TX

Blinn College, Schulenburg, TX

Medical Assistant:

Altierus Career Colleges, Houston, TX

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