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Microsoft Office Service

Location:
Flint, Michigan, United States
Posted:
May 18, 2018

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Resume:

Chari L. Jones

P.O. Box **** Flint, MI *****

810-***-**** (mobile)

ac5h8r@r.postjobfree.com

QUALIFICATIONS

A driven IT professional with an educational background in planning, analyzing and implementing solutions in support of required objectives. Ability to provide comprehensive secure network design, systems analysis and full life cycle project management. Hands on experience leading all stages of system development efforts, including requirements definition design, architecture, testing and support. Outstanding project and program leader; able to coordinate and direct all phases of project-based efforts while managing, motivating and guiding teams to a successful delivery.

PROFESSIONAL EXPERIENCE

ALTEGRA HEALTH / CHANGE HEALTH

FIELD REVIEWER ADVOCATE

December 2016 – Present

A medical company that provides assistant to Doctor Offices and Hospital in ensuring patients medical charts is processed in a timely manner.

This is how I contribute:

1.Scanning patients documents

2.Saving information to my file

3.Reviewing information that has been scanned

4.Attaching documents to EMR

5.Attaching documents to correct LIDS

6.Uploading charts

7.Save information

8.Once completed

9.Submit file / etc.

UAW LOCAL 659

ADMINISTRATIVE RECEPTIONIST (Flint, MI)

April 2015 – On Call

A Unionize organization providing service for General Motors employee’s worldwide.

Here is how I contribute:

Proving detailed information to Union Reps

Documenting and keeping track of all Legal Binding information

Modifying flyers for different events

Setting up meetings for the President of UAW and sometimes leading them

Issuing 409’s for vacation time for General Motors employees

Much more etc…

ENTECH AGENCY

HEALTHPLUS OF MICHIGAN (Flint, MI) - TEMP

PROVIDER NETWORK ANALYST

Nov 2013 – Dec 2014

A company that has excellent opportunity for individual to join there leading health insurance organization as a Provider Network Analyst. By supplying the company with the requirements and knowledge of skills and ability to perform the job.

Here is how I contributed:

Initiating, documenting, tracking and screening provider application request by:

Developing and maintaining accurate provider application materials and contract templates

Coordinate credentialing process with Quality Management Credentialing Department

Send out necessary documents for provider applications i.e. W-9, Intake, Contracts Forms, etc.

Monitor database on an ongoing basis to maintain integrity of data and identify and resolve data issues contained therein.

Responsible for organization and corporate reporting provider network data utilized in and reported through the Corporate Score Card and the Presidents Report.

Communicate with provider, internal and external customers, such as PHO Administrators to facilitate and track status of provider application requests, provider record change request to ensure HealthPlus provider database is accurately maintained for external publication.

Provide on-going status reports of e provider credentialing process to Provider Network Management, Legal and Physician Hospital Organizations and others, as applicable.

Maintain on-going communication with IS, Provider Network Management and Customer Service Departments to ensure provider data is consistently updated, accurately reflected in multiple systems and current on he corporate website, at all times.

Produce customized provider directories for all product lines for external and website use by: employer groups, County Health Plans, Sales and Services, PHO and PO’s.

Direct involvement in the analysis and recruitment of providers.

Other duties as assigned

Work on special projects for different departments.

Completing the 020 Process Steps by closing out and implementing notes for PIM, LEGAL and Credentialing Department.

Mailing out contracts to providers and ensuring the addresses are correct.

Upgrading spreadsheets for P.N.M. Department

PITNEY BOWES (Flint, MI)

Follow Up Team Leader May 1996 – Feb 2009

During one of the largest commercial contracts bidding process in the mail service industry, GM Global Service awarded Pitney Bowes a five year contract to provide systems integration services to the automaker. Within just a few months, transitioned over 50 supplier routes and 9 locations throughout the GM Global mail service.

Here is how I contributed:

Processed Warranty claims from other vendors by handling incoming and outgoing documents that consisted of personal data for General Motors.

Handled accountable express packages: Fed-Ex, U.P.S. and DHL.

Placed orders throughout the GM Facility for customers/employees using Boise.

Directed workflow by providing service to customers that consisted of sorting, processing and distributing mail.

Proofread corporate material, made necessary modifications and communicated changes throughout organization.

Examined work queues for requests in jeopardy of missing service agreements.

DURANT TUURI MOTT ELEMENTARY (Flint, MI) September 2011 – June 2013

As a parent/school volunteer successfully:

Served as assistant coach to boys Basketball team.

Mentored students academically.

Helped organize school events (including fundraisers, school dances, talent show and science fair).Donated money, food, clothes and created holiday baskets to assist homeless families.

EDUCATION

Associates Degree (Computer Science), University of Davenport, Grand Rapids, Michigan, 2011

TECHNICAL PROFICIENCIES

Platforms: UNIX, Windows 9x/NT/2000/XP/Vista, Linux, Mac OS, VM/370

Networking: TCP/IP, Novell, DECNET, ISO/OSI, IPX/SPX, SMS/SQL, EHTERNET, Secure ID, PGP, PKI and HIPPA

Languages: UNIX Shell Scripting, C, Web Page (HTML), JavaScript and Java

Tools/Applications: Lotus Notes, Excel, Microsoft Office Suite, Proficient and Data Entry, Analytical and problem solving skills, Organize and track projects, Drivers, Microsoft Money, Fox Pro, Professional File, dBase IV, Olympic System, Quality Control, CEO (Computer), Lotus Notes, Flowcharts, Accounting 1 & 2, COBOL & Macro Economics, Visual Basic.

CERTIFICATIONS IN PROGRESS/ COMPLETED

•CISSP – CERTIFIED Information System

•ISSA - Information System Security Association

•MOSC – Microsoft Office Specialist Certification

•A + Certification, 2011

RECOGNITION

Received several letters of outstanding service from parents, teachers and students

Received High Reviews

Awarded Certificate of Achievement in Customer Service Star

Employee of the Month

Letters of recommendation available upon request.

References:

Wyndolyn Tucker – a friend of 24 years 1-682-***-****

Shannon Roberts – a friend of 26 years 1-810-***-****

Shantel Burks Arrington – a friend of 23 years 1-810-***-****



Contact this candidate