Customer Service Medical

Allison Davis 918-***-**** P.O. Box *** Disney, OK 74343 ac5h7l@r.postjobfree.com

Data Entry Administrative Assistant Scheduler Cash Handler/Collections/Billing Benefits

WORK EXPERIENCE:

Hillcrest Medical Center/Hillcrest Exercise & Lifestyle Programs, Tulsa, OK

11/2014-Present Sr. Patient Access Representative 918-***-****

Pre-Admitting/Registration of Various Types of Patients Letter Writing/Correspondence

EPIC (Electronic Medical Record) Phones/Customer Service

Maintaining Multiple Spread Sheets-Excel Kronos Time Keeping

Collecting Copays/Coinsurance Inputting of Daily Charges

Assisting with Weight Loss Clinic/Fitness Center Training New Staff

Determination of Benefits/Pre-Authorizations ASO/Asst. ASO

Maintaining Charts/Acquiring Patient Records Preparing Deposits

Maintaining Several Outlook Calendars/Scheduling Appointments ICD-10

Hillcrest Medical Center/Oklahoma Heart Institute, Tulsa, OK

11/2013-11/2014 Scheduler 918-***-****

Scheduling Testing & Physician Appointments Phones/Customer Service

Collecting Co-pays/Preparing Deposits for OHI & HMC Training New Staff

Patient Check-In for OHI/Registration for HMC Preparing New Charts

Updating Patient Information-GEMMS/STAR

Creating/Maintaining Daily Charges Spreadsheet

Radiology Services of Ardmore; ARDMORE, OK

06/2010-04/2011 Billing Specialist 580-***-****

Assisting Patients/Physicians/Co-workers Phones/ Customer Service

Medicare Re-Determination for Hospice Claims AGE Reports

Working Medicaid & DOC Denials Filing Claims

Posting Payments-Private Pays & Insurance Aged Account Write-offs

Mercy Memorial Health Center; Ardmore, OK

06/2008-05/2010 Release of Information Specialist 580-***-****

Phones Assisting Patients/Customers Knowledge of HIPAA Laws

Retrieving &Releasing Medical Information for Attorneys, Physicians, Hospitals, & Patients

Having Sole Access To Retired Physician’s Records For Release To Former Patients

EDUCATION:

Southern Oklahoma Technology Center; Ardmore, OK

Secretarial Practices & Microcomputers/Data Processing

Typing, Filing, Accounting, 10 Key, Business Communications (Written & Oral), Business Correspondence, Basic Accounting, Word Processing, Spread Sheet, & Business Etiquette

Medical Assisting

Anatomy & Physiology, Medical Law & Ethics, Patient Care, Phlebotomy, Physician

Assistance, Medication Administration: Oral & Injection, Medical Office Procedures: Filing, Typing, ICD-9 & CPT Codes,Money Management, Appointment Scheduling, & Office Proficiency

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