Food and beverage

TINCY JOHN BOSCO

Ph: 701-***-****

E- Mail: **************@*****.***

Address

Tincy House Rajeev Nagar Trivandrum

Kerala, India.

Objective

My primary objective as a Captain is to ensure prompt and courteous service to the customers and make them feel special and important. I can fulfill this by seeing to it that every customer’s needs and requests are attended. I will conceptualize strategies and techniques to speed up order time and avoid long queues. I will also introduce practical, yet effective steps in order taking to avoid mistakes and duplicities. Moreover, I will see to it that the surrounding is clean and that proper hygiene and sanitation is observed at all times in compliance to governmental rules and regulations.

Personal Profile

Name : TINCY JOHNBOSCO

Father’sName : JOHN BOSCO Date of Birth : 15-05-1991

Sex : FEMALE

Nationality : INDIAN

Religion : CHRISTIAN

Education

SSLC : MARCH –2007

H.S.S : MARCH –2009

Completed 2 year diploma in Hotel Management (Mar ivanious College,TVM)

Field Of Interest

F & B Service

Career Summary

Worked as Captain in Gheerice multi cuisine Restaurant AbuDhabi.

Worked as Captain in Travancore Residency-Cochin 4 star.

Worked as a Trainee Captain in LAKE PALACE 5star.

Worked as hostess in Kims Hospital,TVM.

Worked as a steward Banquet in charge with Classic Avenue 4star.

Worked as a Trainee steward in Vivanta by Taj 4star.

Worked as trainee captain in J.A hotels and resorts dubai.

Currently working as captain in a 4 star hotel dubai.

Skills & Abilities

Strong experience in serving food and beverages inrestaurant

Exceptional knowledge of menuitems

Profound knowledge of health and safetyregulations

Familiarity with cash handlingoperations

Skilled in providing excellent customerservices

Ability to address customercomplaints

Ability to take guest beverage and food ordersefficiently

Ability to retrieve and deliver food and beverage orders in a timelymanner

Ability to ensure guest satisfaction throughout the mealservice

Ability to promote menu items tocustomers

Ability to work in highly demandingenvironment

Core Competencies

Communicationskills

Customer serviceorientation

Organization and planningskills

Problem-solving

Accuracy and attention todetail

Persuasiveskills

Teammember

Stresstolerance

Additional skills

Computer: MS Word andExcel

Bilingual: English, Tamil &Malayalam

Friendlydemeanor

Passport Details

PassportNo : L6898033

DateofIssue : 10-01-2014

DateorExpiry : 09-01-2024

PlaceofIssue : Trivandrum

Declaration

I hereby declare that all the mention’s given above are true and correct with the best of my knowledge and I bear the responsibility of the above mentioned particulars.

Date : 1/2/2018

Place: Trivandrum, India TINCY JOHNBOSCO

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