Human Resource Office

LUSINE AKOPYAN /BLBULYAN

**** ******** *** *** **** CA, 91405

818-***-**** ********@*****.***

Objective: Recent graduate with Bachelor of Science in Technical Management with concentration in Human Resource Management. Acquired highly developed sets of skills, demonstrating constant interest in learning and specializing in HR related fields. Eager to bring a positive change with the aim of contributing effectively to the company’s mission.

EDUCATION

Bachelor of Science in Technical Management

(Emphasis in Human Resource Management)

June 2014

DEVRY UNIVERSITY SHERMAN OAKS, CA

Certified for Human Subjects Research /Biometrical Research Collaborative Institutional Training

SKILLS

Bilingual (Fluent English, Armenian, Russian)

Attuned to Diversity

Computer knowledge (IE. Proficient in Microsoft Word, Excel, Outlook, Access, and PowerPoint)

Capable of operating multi-line phone system and office machinery (IE. Fax, Copier, Etc.)

Excellent Leadership, interpersonal and communication skills and good creative thinking

Possess strong ethical qualities and self-discipline

Self-motivated, dedicated and with a positive attitude

Highly organized with the ability to manage multiple projects and consistently meet deadlines.

PROFESSIONAL EXPERIENCE

Administrative Assistant

PHARMACOLOGY RESEARCH INSTITUTE January 2017 – January 2018

Answer, screen and transfer inbound phone calls

Receive and direct visitors and clients

General clerical duties including photocopying, fax and mailing

Maintain electronic and hard copy filing system

Retrieve documents from filing system

Handle requests for information and data

Resolve administrative problems and inquiries

Prepare written responses to routine enquiries

Receive and enter Drug in Drug book

Prepare and modify documents including correspondence, reports, drafts, memos and emails

Prepare agendas for meetings and prepare schedules

Open, sort and distribute incoming correspondence

Maintain office supply inventories

Coordinate maintenance of office equipment

Coordinate and maintain records for staff, telephones, parking and petty cash

Get Dry Ice / Package dry ice labs

Use Merge to enter Patient’s data

Receptionist VERDUGO RHEUMATOLOGY January 2013 – January 2017

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

File and maintain records, process and prepare memos, correspondence, schedule, maintain and update appointment calendars.

Record patient’s medical history, vital statistics, or information such as test results in medical records.

Prepare treatment rooms for patient examinations, interview patients to obtain medical information, measure their vital signs, weight, and height.

Authorize drug refills and provide prescription information to pharmacies

Order medical, lab, or office supplies or equipment.

Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Controller / Administrator Assistant ST. GABRIEL ADHC October 2009 - October 2012

Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

Explain company personnel policies, benefits, and procedures to employees or job applicants.

Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

Select applicants meeting specified job requirements and refer them to hiring personnel.

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Occupational Therapist Aide SUNSHINE ADHC September 2005 - April 2007

Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.

Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments.

Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records.

Prepare and maintain work area, materials, and equipment and maintain inventory of treatment and educational supplies.

Assist occupational therapists in planning, implementing, and administering therapy programs to restore, reinforce, and enhance performance, using selected activities and special equipment.

Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.

Translating all required paperwork from Armenian /Russian to English and vice versa.

References

Judy Morrissey 818-***-**** Office Manager PHARMACOLOGY RESEARCH INSTITUTE

Inna Arutunyan 818-***-**** Office Manager VERDUGO RHEUMATOLOGY

Noune Pashinian, MD 818-***-**** Director VERDUGO RHEUMATOLOGY

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