Sales Customer Service

HEMALI PATEL

* ***** ******,

Iselin, New Jersey, 08830

732-***-**** *****@***********.*******.***

EDUCATION

Rutgers University, Rutgers Business School New Brunswick, NJ Bachelor of Science in Finance/Marketing Graduation 2021 GPA: 3.46/4.00

John F. Kennedy Memorial High School Iselin, New Jersey GPA: 3.80/4.00 September 2013 - June 2017

• Honors & Awards: Top 7% of the graduating class, Honor Roll for 7 consecutive years, Syracuse University Award of Recognition

WORK EXPERIENCE

American Eagle Outfitters Woodbridge, New Jersey

Sales Associate & Cashier August 2017 - Present

• Administered courteous customer service to maintain the store’s reputation of being number 1 in the district by daily acquiring 4 new loyalty memberships and 1 AE credit card membership

• Accomplished sales quota and regularly exceed last year’s sales by at least $1,000

• Collaborated with management on product assortment and display suggestions to resolve floor set issues

• Persuaded customers with interpersonal skills to raise conversion rates to an average of 2 units per transaction

• Inspected and processed inventory according to store regulations to prevent losses LEADERSHIP & ACTIVITIES

First Year Fellowship New Brunswick, NJ

Graduate Leadership Fellow February 2018 – April 2018

• Strengthening leadership skills by taking initiative and inspiring others through program activities

• Communicate ideas on real world issue along with the requirements/ skill set needed to become a proper leader

• Won best social change project for raising awareness for education in the New Brunswick area Rutgers Collegiate DECA New Brunswick, NJ

Fundraising Chair October 2017 - Present

• Conduct practice case studies for competitions and expand business knowledge through weekly information sessions

• Maximize the funds for the organization to increase the number of members on each competition trip

• Innovate a solution for real-world conflicts individually or in pairs against local university at the state conference Association of Marketing and Strategy (RAMS) New Brunswick, NJ Marketing Director October 2017 - Present

• Conceptualized a strategic plan to assist Phi Beta Lambda in promoting their organization by advertising Dining with the Distinguished

• Consult with university clubs/events to increase their attendance while holding their interest at heart Business Honors Society Iselin, NJ

Senior Advisor October 2015 - June 2017

• Endorsed and contributed to Suits for Success, completed a project at Apple to enhance technical skills

• Obtained 79 twitter followers to inform students about career opportunities Eco-Friendly Iselin, NJ

Treasurer September 2013 - June 2017

• Administered a budget plan to account for fundraising cost and receive 2 new water filters for the school

• Held 4 consecutively successful World Environment Days to inform students about waste prevention through fun carnival activities

• Annually coordinated paper free day, recycled over 1,000 old electronics, and participated in clean ups around town

SKILLS & INTEREST

Languages: Fluent in English and Gujarati, Proficient in Hindi, Basic in Spanish Technical: Word Certification, PowerPoint, Excel Certification, Adobe Photoshop CC, Html, Java Script Interest: Music, Dance, Volunteer Work, Hiking, Traveling, Stock Market Games, Board games, Psychology

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