Director of Security

Director of Security

Law Enforcement Principles ~ Security and Surveillance Operations ~ Events Planning

Tactical Planning and Implementation ~ Liaison and Intelligence Source ~ Leadership and Training Development

Qualifications Profile

Highly committed, results-driven, and dynamic professional, with extensive experience in all aspects of security operations, encompassing public safety, security investigations, and protective security operations for various events settings. Expert at creating effective security plans, executing recommendations, as well as structuring and facilitating comprehensive training to achieve maximum operational performance. Equipped with articulate communication skills in collaborating with local law enforcement agencies, communities, and other businesses to coordinate necessary information and develop corrective actions to address security deficiencies. Bilingual in English and Filipino. Currently holds Secret Security clearance, Federal Bureau Investigation, and Department of Homeland Security clearance.

Professional Experience

The Moscone Center San Francisco, CA

Security Manager Aug 2007–Present

Develop and implement programs for the safety and security for all Moscone Center attendees, clients, employees, performers, public officials, SMG executive administration, the city and county of San Francisco.

Lead the day-to-day operation of the on-site parking including event, non-event, and employee parking operations (including shuttle operations); executed the transportation management plan with the SFMTA.

Provide management for all aspects of event and building security, risk management, emergency preparedness, and venue security plan (VSP), implement SMG best practices as a SEMP Team member.

Participate in collective bargaining agreement negotiations for labor management with SEIU/USWW 1877.

Develop and administer security department’s fiscal budget; (180k) PCO-Parking Control Officers, (90k) 10-B SFPD Police Officers, oversee parking meters on Howard street and self-post “no parking” signs for SFMTA.

Manage two 24/7 security control rooms, support event command centers, radio communications, Trackforce security operations software, and emergency life safety responder systems.

Schedule and coordinate with King-American Ambulance Company for medical support and emergency transportation for every event, staff all three first aid stations, and assist event managers with billing.

Spearhead security efforts to enhance physical security (access control, barrier systems, visitor and vendor management systems, vehicle control, protective lighting systems).

Implement Government Emergency Telecommunications Service (GETS) & Wireless Priority Service (WPS) for The Moscone Center in event of a major catastrophic incident through Department of Homeland Security.

Tasked to be Lead Security Manager assigned to execute NFL security procedures & guidelines during the NFL experience at Moscone Center for Super Bowl 50 celebration (2016).

Serve as an Event Security Manager for NBA weekend in New Orleans for the NBA All-Star Game inside the Superdome and Smoothie King Center, primary security liaison for various NBA security directors (2017).

Operate as a crowd manager, guest services ambassador, general counselor for venue management, building operations, building engineering, food & beverage operations, production, parking enforcement.

Earned Most Outstanding Security Manager of the Year Award (USA)-OSPAS/ASIS in 2017.

Received distinction as featured article in Security Magazine: Profiles in Excellence in 2016.

Additional Experience

San Francisco Deltas Soccer Team San Francisco, CA

Guest Services Lead Apr–Dec 2017

Provided direction to the guest services staff, ushers, and ticket takers as well as established a strong recruiting plan to source and retain employees throughout the season.

Successfully developed and implemented the stadium customer service, guest experience, and employee rewards programs.

Organized event staffing levels and schedules of all guest services representatives to guarantee delivery of highest level of customer service and appropriate level of fan engagement.

Education

Associate of Arts in Criminal Justice, In Progress (Completion Date: 2020)

College of Southern Nevada, Las Vegas, NV

Facilities Management Program, In Progress (Completion Date: Sep 2018)

University of Berkeley, Berkeley, CA Alumni

Sports Industry Essentials Program, In Progress (Completion Date: Jul 2018)

Columbia University, New York, NY Alumni

Coursework in Criminal Justice Contra Costa College, Contra Costa, A

Professional Development

Certifications:

Certified Information Systems Security Professional Program: E-Careers

United States Green Building Council: LEED Green Associate

UC Berkeley: Certified Facility Professional

National Center for Spectator Sports Safety and Security: Certified Sports Spectator Professional Course

American Heart Association: First Aid/Cardiopulmonary Resuscitation Instructor

Trainings:

International Association of Venue Managers (IAVM): Academy of Venue Safety and Security

IAVM: Trained Crowd Manager (TCM)

Community Emergency Response Team (CERT)-San Francisco Fire Department

Department of Homeland Security: Emergency Disaster and Response Training

Certificate of Achievement Reserve Police Program: Contra Costa College

California OSHA: 30-Hour General Industry Training

IPC International Corporation: Report Writing Instructor

Affiliations

International Association of Venue Managers (IAVM)

American Society for Industrial Security (ASIS), International

Overseas Security Advisory Council (OSAC)

National Center for Spectator Sports Safety and Security (NCS4)

International Facility Management Association (IFMA)

Bay Area Security Directors Association (BASDA)

8-Ball Association-Bay Area Law Enforcement and Security Liaison Group

California Hotel and Lodging Association (CH&LA)

San Francisco Chamber of Commerce

Yerba Buena Community Business District (YBCBD)

Building Owners and Managers Association of San Francisco (BOMA SF)

Activities

Annual San Francisco Public Safety Expo and Summit: Co-Founder and Organizer

London Breed for San Francisco Mayor 2018: Campaign Organizer and Volunteer

Green Sports Alliance: Volunteer

Special Olympics Northern California: Softball Coach

Pro-Camps Worldwide: Volunteer

USO-United Service Organizations: Volunteer

Technical Skills

Microsoft Office Suite Data Analytics Web Services: SEO Content Management Systems Computerized Maintenance Management Systems Open Source Intelligence ABI Mastermind-Workforce Payroll/HRIS

IT Troubleshooting Email, Social Media, Blogging Written and Verbal Communications

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