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Customer Service Representative

Location:
Conyers, Georgia, United States
Posted:
May 17, 2018

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PHYLLIS ROSBOROUGH

*** ********* **

Conyers GA *0013

678-***-****

ac5h1x@r.postjobfree.com

Caring Customer Service skills with an Executive style. Utilizing strong organizational skills with community care. Problem solving is my goal. Excellent computer skills for todays growing times.

EXPERIENCE

AUGUST 2014 – MAY 2016 (SCHOOL YEARS ONLY)

AFTER SCHOOL TEACHER, BEREAN CHRISTIAN ACADEMY, STONEMOUNTAIN, GA

Assist children from kinder garden to eighth grade with homework and projects in a constructed environment. Provided tutoring sessions, helped motive children in a safe environment in afterschool care.

APRIL 2007 – MARCH 2009

CLAIMS MANAGER/ SAFETY DIRECTOR, dANIEL mOVING sYSTEM, aTLANTA, ga

Managed new claims for damaged household items. Responsible for adhering to and meeting strict financial goals monthly with 100% accuracy, handled substantial quantities of incoming phone calls, which included providing present status of claims. Assigned repaired firms, processed payments.

Ran drug criminal background checks and random drug screen on truck drivers for the hiring process.

September 2001 – MARCH 2007

NATIONAL ACCOUNTS COORDINATOR, CUSTOMER SERVICE REPRESENTATIVE

ARMSTRONG RELOCATION SYSTEMS, ATLANTA, GA

Assisting Customers through the relocation process of their household goods. Packing, loading and delivery. Handling correspondence and communications within the relocation via phone or email. Meet and exceeded all company standards. Maintaining log reports for drivers across country per D.O.T regulations.

EDUCATION

MAY 1986

ASSO. DEGREE BUSINESS ADMIN. Pierce jr. college, Philadelphia, pa



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