Manager Service

Career Objective

“Success breeds success and nothing succeeds like success”, To contribute to a company which provides me with a challenging work environment and corporate objectives where I can apply my knowledge, utilize my skills and talents in achieving them which in turn would faster my growth and thereby carry a nice for myself .

Educational Qualification

Course

College

Institution

Results

1) SSLC

2) PUC

3)BSC

MES High School

MES Pre University College

Reva Institute of Science And Management

Karnataka state Board

Karnataka Board

Bangalore University

60.45%

48.12%

68%

Strength

Excellent team player and hard working.

Ability to handle pressure at work and quick decision maker.

Self motivated and quick at learning new concepts.

Excellent written and verbal communication skills.

Computer Proficiency

Operating Systems : Windows

Software packages : Working knowledge of MS office (Excel, Word, Access & PowerPoint), C, C++, SQL, HTML, VB, UNIX, Java, ACCP course in Aptech and Projects Using Java and VB.

Experience: (2011 to 2012)

Process executive in Infosys for 16 months.

Credit takeover team (CTO) in Cisco process for EMEA region. As providing end to end service to partner’s.

Work profile in Credit takeover, analyzing the partner issues regarding services and providing right time information’s. And also terminating the services, if partner does not need the service from Cisco and providing Credit for remaining period which includes calculations and generating invoices.

As well taking calls, web chat and sharing desktop internally with sales and finance team.

Weekly call with GPM(client) to provide information’s on closed request and team new updates on process

And also supporting as backend for auditing purpose.

Experience: (2013- present)

SME/Floor leader in Concentrix.

ISA (Individual Savings account) and Bereaved Indexing process in Lloyds Banking for UK Customer’s. As providing end to end service to customer.

Work profile in ISA, Closing Customer account and transferring the funds as per his convenient mode (transfer to internal account/ Issuing a Cheque).

Work profile in Bereaved Indexing as supporting to team for queries and moving volumes to their work basket for individual colleague on daily basis.

Cross trained on fixed term deposit, Change of address and National support Unit process.

Supporting to colleague’s for queries, attending review call and weekly call on process updates with clients, Updating MI at EOD and sending emails to clients on daily basis completion volumes and status of volumes.

Supporting as backup for Manager.

Awards:

First place in Kho-kho in Taluk level.

Fifth place in amateur body building in open state Karnataka.

Two times spot awards for best performance in Infosys.

Best performances awards in Concentrix.

Languages Known

English

Kannada

Hindi

Hobbies

Listening music

Playing cricket

Reading Magazines.

Personal Details

Name : Vasanth Kumar k

Father’s name : Kalliah’a

Mother’s name : Padma

Date of birth : 21/April/1989

Address : #786 2Nd cross CIL colony thimakka layout Chola nagar

RT nagar Bangalore-32

Contact number : 879-***-****

Marital Status : Unmarried

SEX : Male

Nationality : Indian

Religion : Hindu

Declaration

I here by declare that the above –furnished information is true to my knowledge and belief

Place : Bangalore

Date : (vasanth)

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