Manager Service

**** ******** ***, ************, ** *****

267-***-**** Cell

MARINA LACKOVIC

OBJECTIVE

An Operations / Logistics Manager position requiring strong organizational and planning skills to provide exceptional support in excelling in the industry.

SKILLS & ABILITIES

Strong computer skills in MS Office, Power Point, Excel and all dispatch programs; Fast Learner; Strong investigative, decision making and problem solving skills; Ability to manage multiple projects/tasks at the same time; Disciplined and very organized with the ability to keep on schedule; Detail oriented with a passion to always strive to improve; Able to work with technical and non-technical colleagues; Integrity and professionalism with confidential data; Team player; Strong analytical skills with attention to detail

EXPERIENCE

TRANSPORTATION MANAGER, PENN JERSEY PAPER

Oct 2016 – Present

I was responsible for the overall supervision and performance of directing the daily activities of the warehouse and distribution operations. In this roll, my responsibilities included scheduling, supervision and proper utilization of space and equipment. Manage and hiring, training and developing drivers. Worked closely with all Customer Service, Sales and Purchasing personnel, Warehouse Managers and Warehouse Supervisors to ensure accurate deliveries to customers. Monitor the day to day Roadnet computerized routing of trucks for local distribution n a team setting while maintaining customer relationship/service. Tracking of driver attendance, late starts, call offs and covering the schedule with back-up drivers. Coordinate breakdown calls of trucks to get back in service as soon as possible. Assist in maintaining cost efficient policies within the department to ensure all budget goals are met. Monitor all union contract protocol is adhered to consistently. Administer disciplinary action as required and within the union contract guidelines.

SENIOR NETWORK PLANNER SUPERVISOR, GREATWIDE TRUCKLOAD MANAGEMENT

March 2014 – June 2015

Supervised four Senior Network Planners. Under my management the Senior Network Planning Group was crucial in maintaining, retaining and increasing driver count from 120 drivers to 202 in my department. Decreased driver turnover from 200% to 55%.

LEAD FREIGHT COORDINATOR, BETTAWAY TRAFFIC AND LOGISTICS

April 2004-July 2011

Manage the transportation for my clients with superior service at the most cost effective price. Obtain new clients and submit big packages. Maintain constant communication with Shippers, Receivers and Clients.

CORPORATE TRAINER, SPIRIT DELIVERY AND DISTRIBUTION SERVICE

October 1999-February 2004

Troubleshoot off-sight locations. Created SOP manual. Set-up new locations; hired and trained new employees and contractors for operation, internet service, all utilities.

DISPATCHER, MERCHANT’S HOME DELIVERY

May 1995-January 1999

Scheduled delivery appointments with customers, maintained communication with drivers, updated computer with driver’s arrival and departure times, resolved issues with claims, advised customers prior to driver arrival.

EDUCATION

TEMPLE UNIVERSITY, REAL ESTATE MANAGEMENT

December 1990-March 1991

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