LAURA ANTAY
Mobile: 091*-***-****
Email address: *********@*****.***
Postal address: Blk 6 Lot 23 Lemon St Summerwind 3 Salitran 3 Dasmarinas Cavite 4114
OBJECTIVE:
To be able to enhance my communication skills further and my ability to be a team player that can add if not an asset to a fast growing company like yours.
EMPLOYMENT HISTORY:
Sxope Consolidate
Virtual Assistant
June 2017- January 2018
Ghost Writer
Content writing
Goguide.com
April-June 2017
JP Morgan Chase & Co.
Customer Protection Group
Sr Specialist 2
Fraud Analyst
June 2016- present
EXL Service Philippines
Prudential Financial-Annuities
Customer Service Associate
December 2013- June 2016
Teleperformance
AT&T Mobility-Postpaid
January 2010-December 2013
EDUCATION:
2001-2004
DE LA SALLE UNIVERSITY-DASMARINAS
A.B Political Science
1996-2001
Emiliano Tria Tirona Memorial National High School
RELEVANT SKILLS:
Excellent Customer Service
Punctuality and Professionalism
Can work under pressure without supervision
Good leadership
Great sales
Handles own personal business before entering BPO industry
Business in retail and wholesale
Risk Management
CHARACTER REFERENCE:
Emmanuel Tañafranca
Team Lead
Customer Protection Group
JP Morgan Chase & Co.
Lady Alexa Dela Cruz
Customer Protection Group
JP Morgan Chase & Co.
Rowald Ocbena
Assistant Manager
Prudential Financial
Exl Service Philippines