Candice Sampson

*** ****** ******

Rhinelander, Wisconsin, 54501

715-***-****

ac5gy5@r.postjobfree.com

Summary

An engaging, upbeat, and dedicated individual who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

-Microsoft Office proficiency

-Meticulous attention to detail

- Dedicated team player

-Professional and mature

-Strong interpersonal skills

Education

Midwest Christian Academy, Bloomingdale, Illinois Midwest Christian Academy Graduated - April 2002

Employment History

Petco Animal Supplies, Rhinelander, Wisconsin

Customer Support Representative January 2012 - Present

Provided excellent customer service to customers. Developed effective relationships with all call center departments through clear communication. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Provided cross training to numerous staff members.

Support frontline agents with customer order issues.

Assist customers with product questions and basic instructional use.

Worked closely with fraud departments and credit card companies.

Established relationships with manufacturers and suppliers.

Hobbies & Interests

Avid writer and Blogger

Contact this candidate