Administrative Assistant Manager

PROFILE SUMMARY

Versatile and professional with *+ years of experience in ensuring that everyday office tasks are completed properly through strong interpersonal skills and excellent communication with ability to function at high level in a wide variety of settings.

CORE COMPETENCIES

Employee Training Excellent Communication and Interpersonal Skills People Management Project Management Administrative support Proficient Telephone Skills Customer Service Orientation Office Administration Time Management Detail Oriented Analytical Thinking Attention to Details Computer Literacy Multitasking and Organizational Skills

EMPLOYMENT HISTORY

My Home Doctor - Coral Gables, Florida Jul 2014 – Jan 2018

SCHEDULING MANAGER

Screened and hired personnel.

Developed and implemented scheduling process.

Trained personnel in Customer Relationship Management (CRM) System.

Collaborated with Medical Director and ARNP’s to ensure monthly goals were met.

Supervised daily activity of the scheduling and front desk personnel to ensure productivity.

US Legal Support - Miami, Florida Oct 2011 – Jul 2014

RECEPTIONIST ADMINISTRATIVE ASSISTANT

Prepared conference room schedules for depositions being held in the office.

Assisted the billing department handling phone calls and other invoice related issues.

Created spreadsheets and letters for the office manager utilizing Microsoft® Excel and Word.

Ordered all office supplies and maintain record of inventory.

Responsible for all incoming and outgoing mail: domestic, international and courier.

Bancolombia Miami Agency - Miami, Florida Jan 2011 - Jun 2011

RECEPTIONIST ADMINISTRATIVE ASSISTANT

Assisted the HR Officer by inputting the personnel time schedule on ADP.

Maintained an alphabetical and chronological filing system.

Translation of executive staffs’ correspondence and documents from the international branches.

Upheld bank security standards by logging all clients and visitors into the bank system.

Worked as the first point of contact for visitors, vendors and staff calling and visiting the bank.

MD Datran Management, Inc. - Miami, Florida Feb 2008 - Dec 2010

RECEPTIONIST ADMINISTRATIVE ASSISTANT

Responsible for timely handling of building tenant maintenance, security and janitorial service requests.

Assisted the accounting department with filing, processing of invoices and payments, and preparation of vendor ledger using Peak Accounting software.

Maintained efficiently and accurately all administrative files for quickly referencing property information.

Assisted the office manager with event planning and coordination.

EDUCATION

Bachelors in International Business and Business Management 2017

Florida International University – Miami, Florida

AA in Business Administration 2013

Miami Dade College – Miami, Florida

COMPUTER SKILLS

Windows Operating Systems

Microsoft® Word, Excel, Outlook, PowerPoint, CRM

Internet

CareCloud Companion System

LANGUAGES

Fluent in both English and Spanish

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