JEANIE STEENHOVEN
**** **** ****** *****, *** *05, Moorhead MN, 56560 218-***-**** ***********@*****.***
PROFESSIONAL PROFILE
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Facilitates the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Academic Honors Recognition / Honor Roll.
Experience with Microsoft Word, Excel, and PowerPoint. Type 51 WPM.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Release of Information
Medical Billing Medical Records Management Patient Registration
Introduction to ICD-10-CM Coding HIPAA Compliance Anatomy & Physiology
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway
Computer Information Systems Medical Transcription Office Accounting Principles of Management
Medical Laws & Ethics Pathophysiology for Medical Office MS Office / MS Word
CERTIFICATIONS
Working towards Medical Administrative Assistant Certification (CMAA)
EDUCATION
Ultimate Medical Academy
Health Sciences – Medical Administrative Assistant / Associate of Science Degree, 2017
Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.
Prepare patients for examination and treatment.
Obtain insurance authorizations for procedures, gather medical histories, and collect payments.
WORK EXPERIENCE
Spherion/Noridian- Fargo, ND 06/2017-Present
Temp/Provider Enrollment Representative
Responsible for enrolling providers into the Medicare system as well as making sure those providers have the qualifications, certification and licensing to obtain those applications.
Work with providers/contacts via email/phone about application questions/concerns
Work with multiple different computer programs/systems
Court Yard by Marriott – Moorhead, MN 12/2016 – 06/2017
Housekeeper
Accountable for the general cleaning and upkeep of client residences.
Prioritize and organize work and follow through to ensure duties are accomplished.
Maintain confidentiality of proprietary information.
NorthStar Orthodontics – Park Rapids, MN 12/2015 – 11/2016
Production Associate
Met production goals and objectives to maintain schedule and operating efficiencies.
Took proper care of equipment.
Identified and resolved problems concerning equipment and materials.
McDonald’s – Park Rapids, MN 03/2009 – 12/2015
Crew Member / Shift Manager
Performed a multitude of tasks including food production and serving customers at the cash register.
Handled bookkeeping functions and ensured all customers received strong level of customer service.