Quality Manager
Resume:
WORK RESUME – FRANK ACOSTA
QUALITY MANAGEMENT
EXECUTIVE PROFILE
Accomplished managerial leader with a strong portfolio of successes orchestrating the accreditations of several requirement quality systems in diverse business environments; i.e. Commercial, Aerospace Quality and Mfg., Thermal Processing, Medical (FDA), Military, Aviation, Safety Preventive Management, Occupational Health, and Environmental Controls. Intuitive, analytical, and strategic “know-how” of needed actions how to improve business processes and motivate teams to create their highest levels of efficiency and productivity. Exceptionally strong in resolving problems related to process controls, noncompliance issues, root cause analysis and its related corrective and preventive action solutions, internal/external coaching, training, risk assessments, and process measurement tracking and unique methods to measure product risk prior to shipment
OVERVIEW OF EXPERIENCES
(a) INT/EXT Procedure development (AS9100D) and Process Auditing,
(b) Medical (FDA) Syngas Oxygen Generator (Product Qualification),
(c) Aviation: (FAA) DMIR,
(d) FAA Accountable Manager (GKN Aerospace),
(e) Metrology & Measurement Science (GD&T & ISO 17025), NO CMM EXPERIENCE,
(f) Automotive (ISO/TS 16949), PPAP, etc.
(g) Occupational Health and Safety, (OHSAS 18001),
(h) Environmental Mgmt. (ISO14001),
(i) Process Risk Assessments,
(j) CAPA-Corrective & Preventive Actions and their ROOT CAUSE(s),
(k) Mgmt. Prepare and lead all Management Review Meetings,
(l) Statistical Process Controls (Trends) and Process Improvements,
(m) Coaching and Training Employees and measuring their effectiveness,
(n) Developed and led mig & tig Welding Qualifications and procedures,
(o) Contract/PO and Contract Reviews- including Government DFARs, CFRs, DLAM8200.5 (GSI),
(p) Build and led a team to a develop a class 100 clean room, and its monitoring for continued
(q) compliance,
(r) Developed and chaired Quality Engineer meetings for the development and measuring QE Leadership on a personal and goal perspectives,
(s) I also established a Quality Engineering meeting to track and report customer complaints, and their resolutions through Corrective Actions,
(t) Developed a program to track and report customer complaints, and supplier rejections, using Filemaker to monitor Supplier status and rejection history,
(u) Complaints tracking and resolution,
(v) Lead Auditor Qualified – Batalas, England
(w) Held Secret Clearance in past years.
WORK HISTORY
POSITION: Consultant current My Contractor Professional Experience: GOVERNMENT QUALITY CONSULTING Self-Employed Quality Consulting
Specializing in AS9100 revision “D”
ESTABLISH AS9100D – REQUIREMENTS IAW THE FOLLOWING CRITERIA;
(01) Scope,
(02) Normative References,
(03) Terms and Definitions,
(04) Context of the Organization,
(05) Leadership,
(06) Planning,
(07) Support,
(08) Operation,
(09) Performance Evaluation,
(10) Improvement.
FOCUS ELEMENTS:
Quality Procedures - Compliance with AS9100 Revision “D” requirements,
Training - Train & Coach Trainers to measure process effectiveness,
Risk Management - Measuring Risks and its mitigation actions thru (SPC) etc.,
Corrective & Preventive Actions – Drive Root Cause Assessment (PDCA), GCC
Government Contract Consulting
Frank A. Acosta 951-***-****
QUALITY SYSTEM CONSULTANT
AS9100D
Accredited Since 1984
POSITION: Quality Assurance Director
HEADED ALL AS/ISO ACCREDITATION AUDITS (Quality/Health & Safety/Environment/ GKN AEROSPACE – Garden Grove, CA 2008 to 2016 Head of quality personnel (56) in a multi-facet company (>$100M in assets) for implementation and maintenance of a commercial/aerospace quality system programs.
Performed Statistical Process Controls targeted for process and continual improvements.
Provided structured company LEASDERSHIP to all depts., and personnel.
Drove Corrective Actions (Root Cause Assessments) for Root Cause identification and correction action improvements,
Establish Process Measurements and variability control,
Performed Out-of-Country Source Inspections and resolution of pending Quality Issues,
Developed process procedures for training, control, and consistent process outputs,
Lead Accreditation Audits relative to Quality, Safety, Environment, and Health,
Monitored and lead Customer Complaints, through effective Corrective Action(s),
Managed QEs for Drawings, Purchase Orders, and Contract Reviews and Approvals.
Worked with Program Management-Assisting in meeting target dates and feedback,
Performed Contract Review, Supplier and Internal audits,
Prepare monthly SPC performance data,
Managed Customer Source Inspections,
Supplier Assessments,
POSITION: Compliance Specialist
GKN AEROSPACE – Garden Grove, CA 2015 to 2016 Quality, Environment, Health, and Safety (EHS)
DEVELOPED AND IMPLEMENTED EHS PROCEDURES AND PROCESSES
Performed compliance and verifications audits of EHS (Environmental, Occupational Health, and Safety) processes for compliance to requirements of BS18001 & ISO14001,
Issuer of EHS Corrective Action Requests, reviewed and tracked timely corrective actions, responses and assessments the effectiveness of planned Corrective and Preventive action(s),
Continually review “open” Corrective Action ‘due dates’ for delinquent proposed actions,
Reviewed all issued EHS Corrective Actions for continued effectiveness,
Revised EHS manual procedures for compliance to regulations and integrations of certain Quality elements into the EHS system for a cost saving purposes,
Developed EHS goals and report monthly status on plant-wide department visual display boards for communication to Floor-Level and Supervisory personnel,
Track Safety Manager’s monthly EHS activities. Perform Daily Safety Walks,
Developed a comprehensive Safety Committee Charter for engagement of safety members, safety meeting structure, responsibilities, and objectives that empowered the membership to drive Environmental, Occupational Health and Safety improvements within the company. Contractor Professional Experience
Self-Employed Quality Consulting
REFERENCE: AS9100 “C”
Initially hired by Aerotek Long Beach in 2006 as a contractor for a GKN Quality Engineer position. Six months later, I assumed the GKN Quality Assurance Manager position with a staff of nine Quality Engineers.
BODYCOTE HEAT TREAT
Quality Assurance Manager, SANTA ANA, CA. (2005-2007) Major Contributions:
Developed, implemented, and received 3rd party accreditation for ISO 9001.
Performed Pyrometry testing, procedure updates, and performed customer support.
Developed, implemented, and acquired ISO 9001 accreditation and NADCAP approvals,
Quality Manager of both Divisions
Santa Ana Division, CA 2007-2008 Vernon Division, CA 2005-2007 PACIFIC CONSOLIDATED IND., SANTA ANA, CA (2007-2008) Director of Quality Assurance
Major Contributions:
Developed, implemented and received 3rd party ISO 9001 accreditations,
Acquired 3rd party accreditation for United Kingdom quality approval,
Developed, implemented, and received US Govt. DCMO Quality system approval,
Acquired major OEM approvals from Boeing, Lockheed Martin, Newport News, and more,
Managed all welding and brazing qualifications and approvals,
Acquired FDA QSR Part 820 Quality System Approval – Oxygen Generating Equipment. AEROPARTS
MFG. & REPAIR, INC., RIO RANCHO, NM (1985-1999)
Manufacturing Plant Manager (Sun Valley, CA Facility (1985-1986) Director of Quality Assurance (1986-1999)
Major Contributions:
Acquired Boeing’s D1-9000 and other major OEM & DCMO Quality System approvals,
Managed all non-destructive testing personnel,
Designed, developed, and implemented aluminum solution heat treat and age process line,
Directly managed the quality engineering department,
Developed planning and drawing reviews,
Perform all in-house welding qualifications (resistance, mig, and tig),
Performed all contract reviews,
Acquired FAA DMIR approval (Designated Manufacturing Inspection Representative),
Membership held in the Sandia Laboratory Metrology Society. SARGENT FLETCHER INC., EL MONTE, CA (1983-1985)
Director of Quality Assurance
Hired to resolve a government production hold ($240M in contract work) classified as method “C” (with a method “D” stop shipment order) due to an inadequate quality system as determined by the government. A 39 weeks recovery was negotiated (no shipments of products) until reassessment and approved by DCAS.
Prepared all Government proposals IAW cost accounting standards and performed the required negotiations,
Improved all Quality system aspects for compliance to Mil-Q-9858, Removed Method “D” government suspension with DCMO,
Revised Procedures and Inspection methods IAW Mil-Q-9858A & Mil-Std-45662A quality systems and trained personnel for requirement compliance that resulted in customer approval. All pending actions were corrected and approved by the government in 13 weeks, months ahead of the initial schedule,
Directly managed and responsible for 130 quality personnel, including a level III NDT person, 15 quality engineers, 2 quality managers and 6 supervisors.
GCC – MY most Interesting Clients and Projects:
(1). Manufactured Stinger Missile Launcher components with Redstone Arsenal (Alabama) and General Dynamics (Pomona) and Camden (Arkansas),
(2) Contract Administrator for Cooper Industries, Upland. Responsible for Government Progress Payments, Quality System, and was the Consulting Engineer for M-16 rifle magazine manufacturing. Develop internal procedures for compliance with DOD 51M00.76, Arms/Weapon Storage. This requirement was for safe/secure on-site storage of 22 each M-16 rifles and 505,000 5.56mm ammo rounds.
(3) GKN Aerospace – Garden Grove - Contract Quality. As9100C Accreditation audit prep., Developed a Developed a Supplier Control Computer Program to track and measure Supplier Performance.
DEVELOPED AND IMPLEMENTED EHS PROCEDURES AND PROCESSES.
Performed compliance and verifications audits of EHS (Environmental, Occupational Health, and Safety) processes for compliance to requirements of BS18001 & ISO 14001.
Hired as Plant Manager; working with LA Small Business Administration for Redstone Army Small Business Set-aside.
Issuer of EHS Corrective Actions; reviewed and track timely corrective action responses and assessments the effectiveness of planned Corrective and Preventive action(s).
Continually review “open” Corrective Action ‘due dates’ for delinquent proposed actions.
Reviewed all issued EHS Corrective Actions for continued effectiveness.
Revised EHS manual procedures for compliance to regulations and integrations of certain Quality elements into the EHS system for a cost saving purposes.
Developed EHS goals and report monthly status on plant-wide department visual display boards for communication to Floor-Level and Supervisory personnel.
Track Safety Manager required EHS activities. Perform Daily Safety Walks.
Developed a comprehensive Safety Committee Charter for engagement of safety members, safety meeting structure, responsibilities, and objectives that empowered the membership to drive Environmental, Occupational Health and Safety improvements on the shop floors. Elements that are importance to me in my work performance
Demonstrate Leadership at all times,
Establish and monitor process measurements and variability controls,
Understand Customer requirements and their expectations,
Monitor Corrective Actions (CAPA) to ensure effective resolutions,
Whenever possible, help other that need assistance,
Developed process procedures for training, controls, and consistent process outputs,
Think Quality, Safety, Environment, and Health, at all times,
Respect your Co-workers and Customers,
Meet your commitments to others at all times,
Provided structure and a path for personal development of others (LEADERSHIP),
Job References: Major Certificates
My school closed in 1981 – See Below
AEROPARTS&MFG.
GKN WORK REF. -
GKN Director of HR .docx
GKN QUALITY Sr.
Q-Engineer Letter (Frank Acosta).pdf
Rick Arnold
(Recuiter) .docx
Major
Certificates.docx
WEB Closed
Schools List 7252017(1) (2).docx
Notes –
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