Quiana Tindle

**** ***** *** *** ***

Philadelphia, PA. 19128

ac5gtt@r.postjobfree.com

267-***-****

Profile

Experienced and talented Telemetry Technician studied in the management and organization of cardiac care. Expert in the latest equipment for monitoring heart patterns and rhythms. Background in operating banks of monitors and ambulatory monitoring.

Skill Summary

*Knowledge of operating medical cardiac equipment and telemetry packs.

*Capable of monitoring and reporting to necessary parties’ changes in cardiac arrhythmias

*Skilled in the preparation and maintenance of centralized telemetry equipment.

*Experience with ECGs Bio Z dictation and Holter monitors.

*Familiar with organization of patient care programming and management of staff members.

Professional Experience

Telemetry Technician-Kindred Hospital Philadelphia

1930 S Broad St Philadelphia, PA 19145

April 2018-Presented

*Assisting visitors on the nursing units.

*Follow policies for telemetry leads on patients troubleshoot any telemetry problems.

*Print and interpret rhythm strips every four hours and places in patients charts each shift alert nursing personnel of rhythms

change or new occurrence and obtain a graphic tracing for each.

*Give report end of shift oncoming telemetry tech and charge nurse.

Telemetry Technician

Temple University-Maxim Healthcare 3401 N. Broad Street Philadelphia, Pa. 19140

*Observes patients rhythm on Telemetry monitors.

*Maintain inventory of telemetry and cardiac monitoring supplies track telemetry transmitters orders

orders supplies assesses and report and systems malfunctions or equipment breakdowns.

*Communicates all change in baseline rhythm to the RN assigned to the patient secure a strip

Documentation.

Telemetry Technician Private Duty

3901 Manayunk Ave-2130 Mifflin Street Philadelphia, PA. 19145

August 2016-Presented

Telemetry Technician

*Check test and maintain cardiac equipment making minor repairs when necessary, to ensure proper

operation.

*Prepared documentation concerning cardiac arrests.

*Responsible for printing and reports and graphs and interpret and results.

*Obtain and records patients identification, medical history or test results.

Private Home Health Aide

466 Dearly Street Philadelphia, PA. 19128

May 2013-January 2015

Home Health Aide

*Support patients by providing housekeeping and laundry service, shopping for food and other

Household requirement, preparing and serving meals and snacks, running errands.

*Help patients care for themselves by teaching use of care or walker, special utensil use of care or

Walker, special utensil to eat, special technique and equipment for personal hygiene.

*Monitored vital sign, such as blood pressure and pulse.

Corporate Call Center

475 Sentry Park Bell, PA. 19422

September 2013 to December 2013

Call Center deal with Health Insurance

*Managed customers call effectively and efficiently in a complex, fast paced and challenging call center

Environment.

*Effectively managed a high volume of inbound and outbound customer calls.

*Addresses and resolved customers product complaints empathetically and professionally.

*Mastery of customers service management systems and databases.

*Oversea call center employees to ensure customers satisfaction goals were consistently met.

Marathon Staffing Group

1101 Arch Street Philadelphia, Pa. 19107 (Convention Center)

August 2011 to August 2011

Greeter-Customer Service

*Greeter American Society clients as well as schedule events and shuttle service.

*Assist with hotel service and direction to location within city.

*Interacting with American Chemistry Society making them feel more comfortable.

Justice’s

444 Plymouth Meeting Mall Philadelphia, Pa.19462

September 2005 to February 2007

Sales Associates-Customer Services

*Stocked shelves and supplies and organized display.

*Helped customers with questions, problem and complaints in person and via telephone.

*Prepared sales slips and sales contracts.

*Answered questions regarding the store and its merchandise.

Work Study Program-Lincoln University

1570 Baltimore Pike Lincoln University, Pa. 19352

September 2001 to April 2002

Student Activities

*Developed and maintained positive working relationship with others to reach business goals.

*Immediately reported accidents, injuries or unsafe work conditions to manager.

*Consistently provided professional, friendly and engaging service.

*Provided friendly and attentive service.

Strawbridge’s

444 Plymouth Meeting Mall Philadelphia, PA. 19462

July 2000 to January 2003

Sales Associates

*Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and

Security practices.

*Responded to customers questions and requests in a prompts and efficient manner.

*Contracted other store locations to determines merchandise availability.

*Engaged with customers in a sincere and friendly manner.

Macy’s

680 West Dekalb Pike (King of Prussia Mall) PA. 19406

August 1998 to May 2000

Sales Associates

*Engaged with customers in a sincere and friendly manner.

*Completed all cleaning stocking and organizing tasks in assigned sales area.

* Prioritized helping customers over completing other routine task in the stores.

* Built relationship with customers service to increase like hood of repeat business.

* Contracted other stores locations to determine merchandise availability.

Education Experience

Phlebotomy Career Training (Online Classes)

National Telemetry Technician’s ID#348072916

September 2015-July 2016

American Heart Association

Basic Life Support ID# PA05734

December 2017-December 2019

Lincoln University

1570 Baltimore Pike PA Lincoln University

Human Service

August 2001-April 2003

Roxborough High School

6498 Ridge Ave Philadelphia, PA. 19128

High School Diploma

June 1999

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