Quiana Tindle
Philadelphia, PA. 19128
**********@*******.***
Profile
Experienced and talented Telemetry Technician studied in the management and organization of cardiac care. Expert in the latest equipment for monitoring heart patterns and rhythms. Background in operating banks of monitors and ambulatory monitoring.
Skill Summary
*Knowledge of operating medical cardiac equipment and telemetry packs.
*Capable of monitoring and reporting to necessary parties’ changes in cardiac arrhythmias
*Skilled in the preparation and maintenance of centralized telemetry equipment.
*Experience with ECGs Bio Z dictation and Holter monitors.
*Familiar with organization of patient care programming and management of staff members.
Professional Experience
Telemetry Technician-Kindred Hospital Philadelphia
1930 S Broad St Philadelphia, PA 19145
April 2018-Presented
*Assisting visitors on the nursing units.
*Follow policies for telemetry leads on patients troubleshoot any telemetry problems.
*Print and interpret rhythm strips every four hours and places in patients charts each shift alert nursing personnel of rhythms
change or new occurrence and obtain a graphic tracing for each.
*Give report end of shift oncoming telemetry tech and charge nurse.
Telemetry Technician
Temple University-Maxim Healthcare 3401 N. Broad Street Philadelphia, Pa. 19140
*Observes patients rhythm on Telemetry monitors.
*Maintain inventory of telemetry and cardiac monitoring supplies track telemetry transmitters orders
orders supplies assesses and report and systems malfunctions or equipment breakdowns.
*Communicates all change in baseline rhythm to the RN assigned to the patient secure a strip
Documentation.
Telemetry Technician Private Duty
3901 Manayunk Ave-2130 Mifflin Street Philadelphia, PA. 19145
August 2016-Presented
Telemetry Technician
*Check test and maintain cardiac equipment making minor repairs when necessary, to ensure proper
operation.
*Prepared documentation concerning cardiac arrests.
*Responsible for printing and reports and graphs and interpret and results.
*Obtain and records patients identification, medical history or test results.
Private Home Health Aide
466 Dearly Street Philadelphia, PA. 19128
May 2013-January 2015
Home Health Aide
*Support patients by providing housekeeping and laundry service, shopping for food and other
Household requirement, preparing and serving meals and snacks, running errands.
*Help patients care for themselves by teaching use of care or walker, special utensil use of care or
Walker, special utensil to eat, special technique and equipment for personal hygiene.
*Monitored vital sign, such as blood pressure and pulse.
Corporate Call Center
475 Sentry Park Bell, PA. 19422
September 2013 to December 2013
Call Center deal with Health Insurance
*Managed customers call effectively and efficiently in a complex, fast paced and challenging call center
Environment.
*Effectively managed a high volume of inbound and outbound customer calls.
*Addresses and resolved customers product complaints empathetically and professionally.
*Mastery of customers service management systems and databases.
*Oversea call center employees to ensure customers satisfaction goals were consistently met.
Marathon Staffing Group
1101 Arch Street Philadelphia, Pa. 19107 (Convention Center)
August 2011 to August 2011
Greeter-Customer Service
*Greeter American Society clients as well as schedule events and shuttle service.
*Assist with hotel service and direction to location within city.
*Interacting with American Chemistry Society making them feel more comfortable.
Justice’s
444 Plymouth Meeting Mall Philadelphia, Pa.19462
September 2005 to February 2007
Sales Associates-Customer Services
*Stocked shelves and supplies and organized display.
*Helped customers with questions, problem and complaints in person and via telephone.
*Prepared sales slips and sales contracts.
*Answered questions regarding the store and its merchandise.
Work Study Program-Lincoln University
1570 Baltimore Pike Lincoln University, Pa. 19352
September 2001 to April 2002
Student Activities
*Developed and maintained positive working relationship with others to reach business goals.
*Immediately reported accidents, injuries or unsafe work conditions to manager.
*Consistently provided professional, friendly and engaging service.
*Provided friendly and attentive service.
Strawbridge’s
444 Plymouth Meeting Mall Philadelphia, PA. 19462
July 2000 to January 2003
Sales Associates
*Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and
Security practices.
*Responded to customers questions and requests in a prompts and efficient manner.
*Contracted other store locations to determines merchandise availability.
*Engaged with customers in a sincere and friendly manner.
Macy’s
680 West Dekalb Pike (King of Prussia Mall) PA. 19406
August 1998 to May 2000
Sales Associates
*Engaged with customers in a sincere and friendly manner.
*Completed all cleaning stocking and organizing tasks in assigned sales area.
* Prioritized helping customers over completing other routine task in the stores.
* Built relationship with customers service to increase like hood of repeat business.
* Contracted other stores locations to determine merchandise availability.
Education Experience
Phlebotomy Career Training (Online Classes)
National Telemetry Technician’s ID#348072916
September 2015-July 2016
American Heart Association
Basic Life Support ID# PA05734
December 2017-December 2019
Lincoln University
1570 Baltimore Pike PA Lincoln University
Human Service
August 2001-April 2003
Roxborough High School
6498 Ridge Ave Philadelphia, PA. 19128
High School Diploma
June 1999