Sales Financial Analyst
Resume:
Suzanne Foster
********@*********.***
Linkedin Profile
SUMMARY OF QUALIFICATIONS
Credit Industry professional with 20 years of experience in sales leadership and directing programs that improve company performance. Proven ability to succeed in a fast paced, ever changing environment. Skilled at balancing multiple projects at the same time. Expert problem solver/trouble shooter that strives for excellence. Thrive at working both independently and in group settings.
AREAS OF EXPERTISE
Client/Vendor Relations
Negotiation Strategy Account Management
Coaching/Training
Data Center Operations
B2B Sales Leader
Account Strategy
Customer Support
Driving Performance
Project Management
New Hire Mentor
Problem Solving
PROFESSIONAL EXPERIENCE
EXPERIAN BUSINESS INFORMATION SERVICES, Costa Mesa, CA, 2017-2018
Experian is an industry leader in providing credit and predictive insights to domestic and global organizations.
Trade Acquisition Specialist 2017-2018
Achieved 100% of goal for adding new trade suppliers, 2017-2018
Drove 117% growth in new trade subscribers, 2017-2018
Met 100% of goal for adding SBCS qualified lines of trade, 2017-2018
Assisted executive staff in developing formal onboarding for data specialists, 2018
Collaborated with Sales Executives to win contribution from 3 of the top 5 banks
Developed CXO level relationships at top tier Financial Institutions that resulted in an acquiring 100,000 lines of trade
DUN & BRADSTREET, Greensboro, NC 1988-2015
Dun & Bradstreet (NYSE DNB) helps manage risk and helps make more confident credit decisions on customers
Senior Credit Advisor 2010-2015
Earned National Concierge Position and managed entire credit portfolios for high profile commercial accounts
Generated double digit sales growth of new business products and services (116% in 2014 & 114% in 2015)
Won D&B’s National Winners Circle Award in 2012 for Outstanding Quality & Sales Performance
Awarded monthly MVP status for exceeding 100% of sales goals and compliance metrics
Customer Relationship Consultant 2003-2010
Managed credit portfolio account base of 2,500 customers annually while exceeding sales & quality goals
Consistently sold over $1,200,000 in annual credit products & services
Awarded monthly MVP status for exceeding 100% of sales goals and compliance metrics
Sales Manager 1994-2003
Hired, trained, maintained team metrics and conducted team member performance reviews to document service excellence and identify problematic areas for resolution
Developed a program that cut employee onboarding time from 6 months to 2.5 months
Improved employee satisfaction scores, resulting in 90%+ employee retention
Senior Sales Consultant (Outside Sales) 1989-1994
Managed credit account portfolios for companies within 7 counties in Florida
Customer Investigation/Ticket Reporter 1988-1989
EDUCATION & TRAINING
University of North Carolina, Greensboro, NC Bachelor of Arts/Psychology
Training/Certifications: Consultative Selling, Negotiation Techniques, Solutions & Needs Based Selling, Analyzing Financial Statements, Compliance & Governance, Coaching, Security Essentials, Business Risk Scoring Solutions, Commercial Identity & Fraud, Business Decision Cycle
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