Suzanne Foster

ac5gt8@r.postjobfree.com

Linkedin Profile

336-***-****

SUMMARY OF QUALIFICATIONS

Credit Industry professional with 20 years of experience in sales leadership and directing programs that improve company performance. Proven ability to succeed in a fast paced, ever changing environment. Skilled at balancing multiple projects at the same time. Expert problem solver/trouble shooter that strives for excellence. Thrive at working both independently and in group settings.

AREAS OF EXPERTISE

Client/Vendor Relations

Negotiation Strategy Account Management

Coaching/Training

Data Center Operations

B2B Sales Leader

Account Strategy

Customer Support

Driving Performance

Project Management

New Hire Mentor

Problem Solving

PROFESSIONAL EXPERIENCE

EXPERIAN BUSINESS INFORMATION SERVICES, Costa Mesa, CA, 2017-2018

Experian is an industry leader in providing credit and predictive insights to domestic and global organizations.

Trade Acquisition Specialist 2017-2018

Achieved 100% of goal for adding new trade suppliers, 2017-2018

Drove 117% growth in new trade subscribers, 2017-2018

Met 100% of goal for adding SBCS qualified lines of trade, 2017-2018

Assisted executive staff in developing formal onboarding for data specialists, 2018

Collaborated with Sales Executives to win contribution from 3 of the top 5 banks

Developed CXO level relationships at top tier Financial Institutions that resulted in an acquiring 100,000 lines of trade

DUN & BRADSTREET, Greensboro, NC 1988-2015

Dun & Bradstreet (NYSE DNB) helps manage risk and helps make more confident credit decisions on customers

Senior Credit Advisor 2010-2015

Earned National Concierge Position and managed entire credit portfolios for high profile commercial accounts

Generated double digit sales growth of new business products and services (116% in 2014 & 114% in 2015)

Won D&B’s National Winners Circle Award in 2012 for Outstanding Quality & Sales Performance

Awarded monthly MVP status for exceeding 100% of sales goals and compliance metrics

Customer Relationship Consultant 2003-2010

Managed credit portfolio account base of 2,500 customers annually while exceeding sales & quality goals

Consistently sold over $1,200,000 in annual credit products & services

Awarded monthly MVP status for exceeding 100% of sales goals and compliance metrics

Sales Manager 1994-2003

Hired, trained, maintained team metrics and conducted team member performance reviews to document service excellence and identify problematic areas for resolution

Developed a program that cut employee onboarding time from 6 months to 2.5 months

Improved employee satisfaction scores, resulting in 90%+ employee retention

Senior Sales Consultant (Outside Sales) 1989-1994

Managed credit account portfolios for companies within 7 counties in Florida

Customer Investigation/Ticket Reporter 1988-1989

EDUCATION & TRAINING

University of North Carolina, Greensboro, NC Bachelor of Arts/Psychology

Training/Certifications: Consultative Selling, Negotiation Techniques, Solutions & Needs Based Selling, Analyzing Financial Statements, Compliance & Governance, Coaching, Security Essentials, Business Risk Scoring Solutions, Commercial Identity & Fraud, Business Decision Cycle

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