Microsoft Office Customer Service

SARAH ASHLEY WINDHAM

**** ********* **., ******** **. 804-***-****

********@*****.***

Banking professional with 7 years of experience in retail and banking services, providing quality support and excellent customer service. Earned reputation for being dependable and dedicated to building strong relationships with clients and peers.

EXPERIENCE

12/2011 – 3/2018

TELLER, LEAD TELLER, wachovia/wellsfargo

Efficiently assisted clients with day-to-day transactions

International Funds Teller

Sole designated teller for ATM and vault cash flow/foreign currency and audit responsibilities

Actively established client relationships through personal rapport

Track progress of teller team on sales, service and accuracy to ensure day-to-day operations integrity

Contribute to team goals on sales, service, and operations

Partner with cross-functional and back end office teams to resolve complex client transactions, such as, fraud claims, ACH disputes, etc.

5/2005– 3/2012

SERVER/BARTENDER, champs

HOSTESS-greeted customers and building rapport, handles reservations, assist staff, etc.

SERVER- building strong customer relationships, assist customers with orders, handled payments efficiently and accurately, assist staff, etc.

BARTENDER- efficiently handled drink orders, assisted servers with table orders, handled payments efficiently and accurately

EDUCATION

8/2002- COMPLETED COURSEWORK

ASSOCIATES DEGREE, jtcc

Business Administration

BANKING PROFESSIONAL SKILLS

Compliance/Regulatory Training – Reg C, D, E

US Patriot Act

Fair Business Lending Practices

Certified Quarterly

COMPUTER SKILLS

Microsoft Office, Mainframe, Argo, Store Vision Platform & Teller

Contact this candidate