Gatha (Sue) Martin

St Petersburg, FL

727-***-****

Highly motivated individual seeks challenging and responsible position, which utilizes prior work experience.

WORK EXPERIENCE:

Capital Staffing - FIS Global St Petersburg, FL May 2017 – March 2018

Chargeback Associate – Capital One

Chargeback Services:

oFraud Cases

oFirst Chargebacks

oSecond Chargebacks

oAttach Documents

Merchant Chargeback Services:

oAttach Documents in the Dispute Resolution Center

oUpload Incoming Documents from Visa Online to the Dispute Resolution Center

oPost Debits, Send Letters with Documents to Clients

oFirst Chargebacks – Visa/Mastercard

oSecond Chargebacks - Mastercard

oPre-Arbitrations - Visa

oDocument Indexing

Lyneer Staffing Solutions St Petersburg, FL March 2015 to January 2017

Recruiter

Assist with recruiting new employees

Review resumes

Conduct interviews

Provide our clients with the best possible candidates

Process weekly payroll and invoicing

Tristate Employment Services St Petersburg, FL June 2012 to March 2015

Payroll Specialist

Weekly processing payroll of approximately 40 clients with 50+ employees

Complete invoicing

Trained new employees

Assist Payroll Supervisor and manage in her absence

Digital Cutting, Inc Clearwater, FL November 2000 to November 2012

Bookkeeper

Weekly invoicing

A/R collection calls

Weekly posting of cash receipts

A/P disbursements weekly

Payroll including all monthly 941 deposits, 941 and UCT-6 quarterly reports and 940 annual report

Reconcile bank accounts and general ledger

Southern Comfort Furniture Clearwater, FL May 2001 to February 2010

Bookkeeper

Responsibilities include A/R invoicing, collection calls and posting of daily receipts

A/P weekly disbursements of checks and reports

Payroll 941, 940 and UCT-6 deposits along with quarterly 941, UCT-6 reports and annual 940 report

Process weekly payroll reports and attendance records

Complete Workman's Comp claims and audits

Perform journal entries; reconcile GL and bank account statements monthly along with investment and profit sharing accounts

Provide monthly sales, expense and inventory reports along with various spreadsheets on cost analysis and other expenses

Complete Sales and Use Tax returns monthly

Crum Resources Clearwater, FL May 2003 to May 2005

Payroll Processor

Process weekly, bi-weekly and monthly payrolls for multiple clients in state and out of state.

Fiberglass Coatings, Inc St Petersburg, FL February 1992 to May 2001

Order Entry, Customer Service, Sales, A/R

Sales and customer service calls

Processing orders

Continuing enhancing sale techniques and meeting monthly goals

A/R collection calls

Daily posting of cash receipts

Balance cash drawers

Generated multiple reports for the Finance Manager

EDUCATION:

Diploma

Gibbs High School

SKILLS:

PC Visa Online

Microsoft Word MasterCom

Excel

Peachtree Accounting software

Summit Apex Payroll System

Data Navigator

Dispute Resolution Center

InterCept

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