(SOPHIE)
HOANG
NGUYEN
William
Street,
Toronto,
ON
M9N
2H1
Cell:
(647)
975
2908
Email:
******.****@*****.***
PROFESIONAL
PROFILE
Well- experienced,
motivated,
highly
organized,
detail- oriented
professional
with
outstanding
background
and experience.
Having
5+
years
in
Business
- Travel- Services,
3+
years
working
as
QA- QC- CMM
Inspector
for
Gear, Aerospace,
Nuclear,
Precision
Machining
(familiar
with
TS,
ISO,
AS
and
Nuclear
Standard),
and
3
years
learning and
working
on
lathes,
milling,
grinding,
drill
press,
blast
furnace,
heat
treat,
EDM,
CNC,
CMMs,
White- light scanner
&
3D
printers.
Self- starter
and
highly
skilled
in
challenging
customer
driven
work
environment,
Bachelor
Degree
in
Business Management
and
Advanced
Diploma
in
Mechanical
Engineering,
seeking
for
a
full- time
position
within
Quality Engineering
Department
or
Engineering
Project
Management. AREAS
OF
EXPERTISE
Business
Services:
§ Customer
Services
§ Resolving
Complaints
and
Problems
§ Planning, Analyzing, Estimating, Sourcing
and
Scheduling
§ Leadership
§ Project Management (Smart Objectives),
Time
Management
§ Budgeting
&
Cost
Control
Engineering
Industry:
§ Skilled and proficiency in MS Office, Blue Print Reading, GD&T, CMMs operating/programing, Mathematic,
SPC,
CAD,
Solidworks.
§ Willing to accept responsibilities, attention to details, team player, able to work with or with- out supervision
in
high
pressure
environments.
§ Advanced
Product
Quality
Planning
(APQP),
Production
Part
Approval
Process
(PPAP).
§ Continuous
Improvement
/
Quality
Improvement
§ Knowledge
and
proficiency
in
machining
and
planning
processes
§ Knowledge
and
proficiency
in
Inspection
and
Industrial
Designing
§ Knowledge and proficiency in using various measuring equipment such as Vernier, Height Gauges, Shadowgraphs, Bore Gauges, Inside/Outside Micrometers, Testers, Indicators, Equipment / Gauges Calibration.
§ Knowledge
and
proficiency
in
using
PC- DMIS,
ZEISS
CALYPSO,
MCOSMOS
software.
§ Able
to
apply
quality
tools
in
QMS,
5S,
5WHYs,
QA/QC,
LEAN
§ Have
strong
knowledge
in
Data
Analysis,
Root
Cause
Analysis,
Advanced
Statistical
Analysis,
CAPA,
and Quality
Audits
§ Very
good
written,
verbal
communication
skills
and
technical
writing.
§ Languages:
English
&
Vietnamese
(full
proficiency) 2
PROFESIONAL
EXPERIENCE
QA/QC/CMM
Inspector (Gear,
Aerospace,
Nuclear,
Precision
Machining)
Triumph
Group
–
Toronto May
2015
–
Present
§ Inspect
parts
100%
using
CMM,
visual
and
manual
(certified
for
inspecting
nuclear,
aerospace,
gear
and precision
component
parts).
§ Inspect
First
Off
of
all
machine
operation for
Nuclear
parts (ensures
parts in tolerance to
operation sketch
to
allow
operator
continue
machine
parts).
§ Inspect
In- Process
Inspection
for
Pre- Chrome
CMM
program
and
review
reports
to
ensure
all
critical dimensions
of
End
Fitting
conform
to
Final
Drawing
before
sending
part
to
get
Chrome
Plate
(This
is
the most
important
stage
of
End
Fitting
Process).
§ Manual
and
Visuals
check
dimensions
of
nuclear
parts
to
support
Final
Inspection
Report.
§ Prepare,
review,
verify
Final
Dimensional
Report
for
customer
as
per
Final
Drawing.
§ Prepare
/
draft
re- work
recommendation
plan
if
applicable
for
certain
NCR
for
Lead
Production/Lead Nuclear
Inspection
and
Senior
Advisor
review
before
submitting
to
M.E
or
Q.A
for
processing.
§ Work
with
Lead
Nuclear
Inspection/Quality
Specialist
in
witnessing
parts
for
final
sign
off
with
clients.
§ Work
with
complicated
drawing,
sketches,
operation
sheets,
specification,
and
able
to
use
variety
of precision measuring instruments such as Vernier, Micrometers, Surface Testers, Gauges, Shadow Graph
etc.
§ Work
with
managers,
team
leaders,
peer- inspectors
and
machinists
to
ensure
product
acceptance
in accordance
with
AS9100
and
other
aerospace,
nuclear
and
commercial
components.
§ Work with cross functional teams to create and submit reports to management on various quality related
performance
metrics
such
as:
Rework,
Scrap,
Escapes,
Snags,
NCR.
§ Follow
established
procedures
to
install
appropriate
probe
for
CMM
program,
calibrate
probe,
check fixture,
locate
datum(s)
or
center
of
parts,
check
master
part
against
Inspection
Method
Sheets
(IMS) and
inspect
parts
are
required
by
IMS
sheets,
test
hardness,
surface
roughness,
painting
and
plating.
§ Participate in the MRB team, in solving Non- Conformance (NCR) issues and suggest solution for corrective
actions
to
reduce
warranty
claims
and
customer
returns.
§ Review,
create/generate
required
Quality
Documentations
such
as
Check
List,
Visual
Aids,
Final
DIRs, Quality Alert, Procedures, FMEA, review B.O.M for Correctness /Accuracy to support new products builds
as
same
as
improving
Process
Control
Sheets
(PCSs),
report
templates
and
operation
sketches.
§ Assist
in
product
process
inspections
and
audits
with
the
objective
of
improving
process
performance, capability
and
repeatability.
Travel
Consultant- Interpreter/Translator
Hanna- Travel
Service
Trading
Limited Jan
2012
–
April
2016
§ Interpret
and
translate
sentences
spoken
or
written
between
English
and
Vietnamese.
§ Check
original
text
to
ensure
that
translation
is
accurate.
§ Proofread
and
edit
written
material.
§ Interpreted
questions,
answers
and
concerns
of
clients
about
immigrant,
study
aboard
and
travelling information.
§ Receive
and
submit
assignments
electronically.
§ Use
dictionaries
and
glossaries
for
reference.
§ Employ
computer- assisted
translation. 3
Tour
Guide- Travel
Consultant
Vietda
Travel Dec
2008-
July
2010
§ Greet
of
visitors.
§ Coordinate
pre- arranged
accommodation
and
transport.
§ Lead tour groups (up to 45 people), advise tour
members of local interest points, and prepare and present
tour
commentaries.
§ Coordinate pre- arranged tour activities (inside and outside country), include planning, estimating, sourcing
and
scheduling.
§ Attend
to
operational
problems,
provide
first
aid
if
needed. EDUCATION
Mechanical
Engineering
Technology- Industrial
Design
-
Advanced
Diploma GPA:
3.7/4
2018 Seneca
College
of
Applies
Arts
and
Technologies,
Toronto,
Ontario,
Canada with
honour Mechanical
Engineering
Technician- Tool
Design
-
Diploma GPA:
3.6/4
2017 Seneca
College
of
Applies
Arts
and
Technologies,
Toronto,
Ontario,
Canada with
honour Mechanical
Techniques
-
Certificate GPA:
3.5/4
2016 Seneca
College
of
Applies
Arts
and
Technologies,
Toronto,
Ontario,
Canada Business
Management
-
Tourism
-
Bachelor
Degree GPA:
8.6/10
2010 The
University
of
Da
Nang
–
College
of
Technology,
Da
Nang,
Viet
Nam with
honour PROFESIONAL
AFFILIATIONS
Certified
Engineering
Technicians
and
Technologists
–
OACETT
Certified
Member
In- Progress Ontario
Association
of
Certified
Engineering
Technicians
and
Technologist Certified
Quality
Process
Analyst
–
ASQ
CQPA
Active
Member
In- Progress American
Society
of
Quality
Certified
Quality
Engineer
–
ASQ
CQE
Active
Member
In- Progress American
Society
of
Quality
Quality
Assurance
&
Control
Training
Certificate
2018 Skill
for
Change,
Brampton,
Ontario,
Canada Ontario
Mortgage
Agent
Course
Certificate
2018 Mortgage
Professional
Canada,
Toronto,
Ontario,
Canada HONORS
&
AWARDS
Gene
Haas
Foundation
Award Seneca
College
2017 John
Armstrong
Scholarship Seneca
College
2016 Reference
Available
Upon
Request
4