Human Resources Manager

Brian Lockner

********@*****.*** 317-***-****

www.linkedin.com/in/brian-lockner

PROFESSIONAL SUMMARY

Human Resources Executive with multinational experience as a culture and talent consultant contributing to a best-in-class working environment that attracts and develops talent. Leader of teams focused on providing overall HR support in a shared service environment including employee engagement, project and change management, talent acquisition, leadership development, succession planning, and total rewards.

SKILLS & PROFICIENCIES

Collaborative & Versatile

Highly organized & data driven

Results driven

Talent developer

Fiscal responsibility ($2M budget)

Change innovator

Passion & high energy

Partnership & Relationship focused

Service expert

Analytical thinker

Superior communication skills

Creative consultant

PROFESSIONAL EXPERIENCE

HYATT HOTELS CORPORATION, Chicago, IL 1993-2018

Hyatt is a hospitality company that includes 13 brands with over 600 locations globally.

Director of Employee Experience – Human Resources shared services lead, 2015 – Feb 2018

Reported to the SVP of Human Resources in the Americas Region with responsibility of the overall work culture and engagement for more than 40,000 employees amongst 210 hotels in the United States, Canada and Latin America. Accountable for leading a shared services team charged with advancing organizational culture and the employee experience.

Team Leadership – Led a team of 4 direct reports in a shared service model supporting hotel leadership through Human Resources consulting services, vendor contracts, talent management, learning and development, legal compliance, and HR analytics.

Talent Reputation – Advanced Hyatt Hotels rank from 78 to 9 (2015-18) on the Fortune 100 Best Companies to Work for in the U.S. Additionally led the effort that resulted in ranking 1st for the inaugural Great Places to Work for All: Best Workplaces in Chicago.

HR Strategy – Collaborated with the Americas Region task force to install an area HR shared services operating model projected to reduce costs by $17M over a 5 year period.

HR Technology – Provided consultation for $30M Workday RFP presented to senior leadership as a business case supporting implementation of a global HCM system.

Area Director of Human Resources, Central, 2012 – 2015

Reported jointly to the General Manager of the Hyatt Regency Indianapolis, the SVP of Human Resources for the Hyatt Americas Region, and serving in a consultative role to General Managers and Human Resources teams at hotels in Indianapolis, Columbus, Cleveland, Minneapolis and Pittsburgh. Led Human Resources service delivery strategy, change management for corporate initiatives, high level employee issue resolution and talent development.

Talent Acquisition – Created selection@hyatt, a talent acquisition training program delivered to Human Resources teams at 120 locations in the U.S. and Canada.

Labor Relations – Guided operational leaders and hotel employees through an intense multi-year union organizing campaign in order to keep business operations functioning at a high level.

HR Compliance – Led 12 comprehensive Human Resources team functional audits at various locations throughout the U.S. Served as the Affirmative Action lead for 8 hotels in multiple states.

Compensation Strategy – Developed and provided consultation to HR leaders on annual compensation strategies for both exempt and non-exempt wage plans.

Director of Human Resources, Hyatt Regency Indianapolis, 2005 - 2012

Reported to the General Manager of the Hyatt Regency Indianapolis and accountable for 3 direct reports delivering Human Resources services including talent acquisition, learning, leadership development, succession planning, work culture, engagement compensation, benefits administration, payroll, and community relations activities for over 200 FTEs.

Employee Engagement – Implemented engagement strategies with department managers and colleagues to improve the Gallup Q12 grand mean from 4.29 to 4.57.

Talent Strategy – Designed and executed talent acquisition and development strategies in collaboration with operational leaders to deliver exceptional customer experiences for high profile events including Super Bowl, NCAA Final Four, and the Indianapolis 500.

Legal Compliance – Successfully defended an OSHA on-site investigation, OFCCP audits, EEOC charges and Unemployment claims.

Director of Human Resources, Hyatt Regency Lexington, 2002 - 2005

Assistant Director of Human Resources, Hyatt Regency Atlanta, 2001 - 2002

Assistant Director of Human Resources, Grand Hyatt Atlanta, 2000 - 2001

Employment Manager, 1998 - 2000

Human Resources Coordinator, Hyatt Regency Suites Atlanta, 1995 -1998

Assistant Front Office Manager, 1994 -1995

Housekeeping Supervisor, Hyatt Regency Hilton Head, 1993 - 1994

Rooms Intern, Feb 1993 - Jun 1993

EDUCATION

BA, Kennesaw State University, Kennesaw, GA, 2001

AAS, Paul Smith’s College, Paul Smiths, NY, 1993

AFFILIATIONS & CERTIFICATIONS

Society of Human Resources Management – National Member

Professional in Human Resources Certification, Society of Human Resources Management 2002

PROFESSIONAL RECOGNITION

Human Resources Team of the Year, Mid-size Hotels, Hyatt Corporation – 2012

Employee of the Year, Hyatt Regency Suites Atlanta - 1996

COMMUNITY INVOLVEMENT

Volunteer, Greater Chicago Food Depository, 2015 - 2017

Advisory Board Member, The Chef’s Academy – Harrison College, 2012 – 2014

Volunteer Leader, Boy Scouts of America – Brownsburg, IN 2009 - 2013

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