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Health Information Customer Service

Duluth, Minnesota, United States
May 14, 2018

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Brittany Meyer

**** * **** **. ******, MN ***** Phone: 218-***-****


To work in an area where I can utilize my knowledge and understanding of Health Information Management.


The College of St. Scholastica, Duluth, MN

Bachelors of Science in Health Information Management

Graduation: May 2018

Minor: Computer Information Systems


Fairview Health Services, Personal Practice Experience Internship, Minneapolis, MN February/March 2018

Shadowed different supervisory roles

Completed project assigned during time- helped to update the hospitals ICD-10 site page to the most current information as of the update in October 2017. In accordance with rules and regulations

Sat in on executive level meetings where discussion and change took place for decision making

EHR Revenue Cycle Internship, Essentia, Duluth, MN January 1, 2018- Present

Practice prioritization and organization skills to accomplish tasks and projects

Analyze and audit data within Epic

Complete various tasks within the electronic health record that are in accordance to HIPAA regulations

Exercise professional verbal and written communication skills with staff to ensure timely and quality work

NEMHIMA Project October 2017

Collaborated with fellow students in order to put on the NEMHIMA conference

Practiced communication and teamwork with fellow classmates in order to fulfill the success of the conference

Helped with setup and overall organization of the event


Personal Care Assistant - Trillium INC. November 2016 – March 2018

Expressed patience and understanding- worked with disabled individuals in order to help them reach their goals

Problem solving- worked to find mediums within decisions involving the individuals needs and desires

Teamwork with fellow coworkers- communicated to ensure the individual being assisted was getting the full cares and attention

Certified Nurses Assistant – Benedictine Health Center May 2015- September 2016

Direct patient care- Entered patient information into the online portal at the end of each shift

Logging in daily patient information- ensuring all information was entered for the day

Working in a team setting with other medical personal in order to keep patient-centered care the focus

French Au Pair- Interexchange Summer 2015

Communication in a different language with families in France

Exposure to different lifestyle and culture allowing for understanding of different a way of life

Used problem solving to ensure safety and cares of a two year old French boy

Cashier- Mount Royal Market May, 2014-August 2014

Good communication with fellow cashiers in order for organization and flow to the production

Good customer service to ensure happy customers

Worked in timely and efficient manner in order to reach customer satisfaction


ICD-10, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, EPIC, SQL Server, Outlook, Spreadsheets, Auditing

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