Customer Service Microsoft Office
Resume:
Theresa R. Miley
Melvindale, Michigan 48122
*******.*****@*****.***
OBJECTIVE:
Seeking an administrative position making the most of my exceptional clerical abilities and proficiency in MS Office Products
EDUCATION:
4/04 – 1/06 & 8/00 – 7/02
University of Phoenix Online. Majored in Business Administration
8/00 – 7/02
University of Phoenix, Livonia, MI. Majored in Business Administration
9/92 – 6/93
Dorsey Business Schools, Southgate, MI. Received Computer Operations Diploma
EMPLOYMENT:
2/17 – Present
CLS/Respite Care Worker – Help at Home, Detroit, MI
Aid client in the home and out in the community to allow her to function more safely and independently. Facilitate physical, recreational, social and educational activities. Help with grocery shopping, assist with meal preparation and light housekeeping duties, such as vacuuming, washing dishes, sweeping and mopping
9/06 – 5/10 & 5/10 – 12/13
Customer Service/Purchasing - Randstad U.S.A., Bada Division/Hennessy Industries, Bowling Green, KY
Answered customer calls and emails, entered customer orders in AS400, processed customer requests for credits and debits, processed customer returns, contacted and scheduled carriers for truckload shipments, prepared shipping documents for shipping department, placed orders for parts and supplies using iBUY ordering system, updated and maintained vendor database in Access, completed monthly scrap reports, researched pricing discrepancies, prepared pricing comparisons and usage spreadsheets for Senior Buyer
5/01 – 6/06
Principal’s Secretary - Hamadeh Educational Services, Dearborn, MI
Scheduled exams and standardized testing for students, teachers, and administrators, maintained multiple databases, created various documents, forms and spreadsheets for Principal and other administrators, including letters to parents, memos and email communications with staff members and vendors, created quarterly school newsletter, ordered school and office supplies, created award certificates for students and staff, created school event programs, provided back-up support to main office staff and other general office duties
SKILLS:
Keyboarding, proficient in Microsoft Office programs such as Word, Excel, Access, Power Point, Publisher, and Outlook, data entry, customer service, accounting, Business Statistics, College Level Writing, Organizational Behavior, Business Law, Business Economics, Marketing, Research and Evaluation
Contact this candidate