GREG POLYDORE

***** ********* ****** **

Rogers, AR 72758

C: (479) 268 – 1265 E: ac5ge0@r.postjobfree.com

PROFESSIONAL SUMMARY:

An experienced Quality Assurance professional with experiences in companies at all levels of operation.

Overview of Required/Desired Experience:

oIT: 25+ years

oQA / Test: 19 years

oQA Manager: 13+ years(JB Hunt, GlobalTech, Efficient Networks)

oCloud Solutions Architect: 3 yrs.

oBudget planning/forecasting, Talent assessment, hiring, etc.

oLead QA: 10+ years (Wal-Mart, Data Reference, GlobalTech, HBK Investments, Efficient Networks)

oFinancial Services: 5 years (GlobalTech and HBK Investments)

oTesting of Transactional Data: (GlobalTech & HBK Investments)

oHP Tools: 15+ years: (across multiple companies)

oITKO LISA 1+ year: (Walmart)

oCloud Solutions Engineer: VMWare & Azure(Walmart & JB Hunt)

oISTQB Certified

Experience includes QA Team Lead as well as team member.

Strong skills in requirements gathering/definition, functional design, test plans/test procedure development and execution, test automation, excellent debugging/problem and test result analysis skills

TECHNICAL SKILLS:

Languages: Familiar C#, C, Object Oriented Analysis/Design (methods), working experience with Agile/TDD/Extreme development

Operating Systems: UNIX, Windows(general), OSX

Software Packages: iTKO LISA, MS Azure Cloud Solutions, PURIFY, HP ALM, MS HCT, VMWare/VM SphereClient & Cloud Director

PROFESSIONAL EXPERIENCE

J.B. Hunt, Inc.

10/13 – Present

Sr. Enterprise QA Manager

Built an Enterprise wide internal/external application Cloud platform that enabled onshore/offshore SQA/ development collaboration & support.

Leading a team of dynamic SQA professional focused on ensuring quality is built into enterprise software applications development, process and delivery

Leadership includes managing a team of offshore contract resources

Responsible for managing ALL aspects of Quality Assurance ranging from sourcing to release management:

oDesign & implement cloud solutions with Dev collaborations in mind

oDetermining project resource allocations

oResource screening & hiring

oResponsible for budget preparation & management

oParticipate in cross-horizontal Leadership Teams

oResource assessments & evaluations

oReports directly to executive leadership

oContribute to DevOps from business reqs to App/component delivery

oContributes to Technical assessment of DevOps tools and process

oDetermine & provide QA& Development metrics across the enterprise

Responsible for determine environment needs and ensuring quality is our #1 goal

Systems architecture, communication, scalability and security

Contributing member responsible for determining SDLS methodology across the enterprise

Initiated current transition to virtual dynamic testing environments that will virtually eliminate the need for building physical test environments and the tremendous costs associated, time and man power

Reduced Defect Leakage by 20% by implementing traceability from requirements to testcases and ultimately defect(s) and back

Improve QA resource SQA knowledge by implementing training and improvement programs that included in-class training, webinars and developer brown bag sessions that improved application knowledge

Implemented test automation using BPT as a base to increase testing efficiency & re-usability

Recommended and implemented SCRUM methodology for 1 business unit that improved product development from requirement definition(use cases), faster construction, better/more effective testcases and testing; thereby reducing the total time required for product development to release

Walmart Stores, Inc.

03/11 – 9/22/12

Sr. Software Quality Engineer

Lead member of a dynamic team of other Sr. QEs

In charge of building complex test environments to support Logistical, Financial and Store systems

Built company first VMWare Cloud development and test platform, which cut company hardware cost by 80%+

Successfully managed Proof Of Concepts for iTKO LISA cloud solutions to determine the tool’s feasibility across Wal-Mart’s Information Systems Division

Successfully managed iTKO LISA Pilot to determine tool’s ROI & enterprise roll-out requirements

Built & deployed virtual services to support both Dev & QA

Converted regression test suites to LISA Tests

Built automated testcases using TCA(Test Creation Automation)

Managed all aspects of quality assurance for multiple projects across the enterprise

Worked closely with product owners, management, development, consultants and third party software vendors to generate/analyze product requirements and design, which are fed into the Software Development Lifecycle(SDLC) to develop seamless integrated applications

Responsibilities included: Defining test process, determining test tools, training junior test engineers on product functionality/testing techniques and methods, product req./design analysis, developing product test approach, procedures, test plans and test cases, executing test cases, product defect analysis, submission and tracking.

Generated test reports to management.

Collaborated with development, management and Customer service on all aspects of product development and release management.

DataReference Inc.

10/07 – 09/10

Lead Software Test Engineer / Consultant

Senior and Lead member of a small fast paced startup company’s software development team responsible for development and verifying complex B2B/ B2C ecommerce, Web, ClickOnce applications.

Applications are developed in .NET/C# environment.

Worked closely with clients, management and development to generate and analyze product requirements and design, which are fed into the Software Development Lifecycle(SDLC) and test processes of complex tax reporting, research, tracking and analysis applications

Developed company first Test requirements documentation, generated manual and automated test Procedures using MS Team Foundation Server (TFS) platform.

Responsibilities included: Defining test process, determining test tools, training junior test engineers on product functionality/testing techniques and methods, product req./design analysis, developing product test approach, procedures, test plans and test cases, executing test cases, product defect analysis, submission and tracking.

Generated test reports to management.

Analyzed and implemented TFS into development and testing processes.

Collaborated with development, management and Customer service on all aspects of product development and release management.

GlobalTech Solutions Inc.

10/06 – 3/07

Manager of Software Quality Assurance

Managed a fast paced team of quality engineers responsible for testing retail trading (stock, currency, commodities & options) applications, associated data feed and tools for market & instrument analysis.

Developed and implemented quality standards based on the Agile methodology that enabled maximum quality in minimum time.

Managed multiple concurrent projects from design to product GA release.

Trained junior test engineers(5). Emphasized bug analysis, application knowledge, software development process and QA techniques & methods.

Evaluated test engineers, determining training needs and efficient/effective assignment match.

Leveraged past experience and knowledge to build a quality engineering team that improved product quality and reduced delivery schedule. Determined training needs based on individual team assessments.

Contributing member of management that determined all aspects of company direction and planning.

Provided accurate metrics to management team, design and implement customer feedback methods, research, evaluate, design and implement internal bug and customer trouble ticket systems.

Managed company BETA programs that include determining BETA parameters, gathering, analyzing metrics and incorporating feedback into continuing product development.

Evaluated numerous QA tools to determine which tool would be the ideal fit for development, QA and customer service.

Development environment was .NET and applications are C#, C++ based.

Testing was a mix of manual & automated.

HBK Investments Inc.

6/02 – 3/06

Lead Software Analyst/Test Engineer

Trading Floor and Support Application Testing

Lead test engineer that worked with a very close knit team.

Contributed to design & development and end to end testing of all trading: instrument driven transactions(buy/sell), trade reconciliation, risk analysis, support and back office applications. Custom data feed(using TIBCO) and application integration.

Worked with development team to defining application requirements, developing application design/specification document(s), reviewing application specifications for adherence to requirements, testability and deriving test approach specific for each application. This analysis fed into development of detail test plans and test cases.

Performed both black/white box testing, find/submit and track defects and work with management and development to determine application release readiness.

Assigned to bring contract junior and new test engineers up-to-speed on product knowledge, QA and development processes and methods.

Evaluated and helped to implement Quality Center into development and QA.

Development environment was a mix of C, C++ & C# on .NET platform.

Testing was a mix of manual and automated using Quality Center test suite, NUnit & JUnit test harnesses.

Iris Labs Inc

3/01 – 10/01

Sr. Software and NMS Test Engineer

NMS/EMS/Software Application Testing

Sr. test engineer that worked in a close team that participated in all phases of software development.

Worked closely with management and Systems engineering to gathering and define product requirements, developed test plans and test procedures using Product Reqs., development documents and standards, executed manual and automated tests.

Design and built test harness that consisted of Optical routers, Inline Amplifiers, Core Switches and different types of Metro. NEs, help define product rollout and assisted with generation of test reports, test metrics and defect tracking.

Automated testing was done using Silk by Segue Software and bug tracking using TeamTrack.

Designed manual test cases from product requirements and converted manual test cases into automated scripts.

Used extensive knowledge of test automation to help streamline testing approach, thereby increasing test efficiency and proficiency.

e2 Communications Inc.

5/00 – 3/01

Sr. Software Test Engineer

eCommerce/Web Application Testing

Member of a fast paced startup company. Sr. member of the software development team responsible for the company’s primary product called e2MailCenter.

Applications were developed in C, XML, Delphi, ASP and used SQL7.x DB package.

Worked closely with development to analyze external/internal product requirements, product design, improve software development and test processes.

Developed company’s first Test requirements document and test procedures.

Primary areas of responsibilities included: Requirement and design analysis, generating test

Approach, procedures, testplans and testcases, executing manual and automated test cases, generate test reports to direct management, collaborate with development, product management, and Customer service on product release and maintenance.

Automated test scripts were created/run using TestDirector, WinRunner and LoadRunner.

Tasked and successfully completed analysis of 20+ automated test products.

Narrowed selection to 3 and selected Mercury in a 1.5 month period. Was able to negotiate a Purchase price of less than $60K for a product that would normally cost $160K+.

Designed and generated automated test scripts using Mercury Interactive LoadRunner and WinRunner automated test tools.

Designed manual test cases and tested structure using Mercury Interactive TestDirector.

iChoose.Com Inc.

1/00 – 3/00

Sr. Software Test Engineer

eCommerce/Web Application Testing

Senior member of a fast paced startup company’s software development team responsible for development and verifying complex B2B and B2C eCommerce applications.

Applications were developed in Java, C, C++ and Oracle.

Worked closely with development to analyze product Requirements and design, which fed into improved software development and test processes.

Developed company first Test requirements document and generated test procedure.

Primary areas of responsibilities Included: Training new test engineer, product req./design analysis, product test process mgmt, develop product test approach, procedures, test plans and test cases.

Executed test cases, product defect analysis, submission and tracking.

Generating test reports to management.

Collaborated with development, management and Customer service on all aspects of product development.

Alcatel Networks USA, Inc.- Dallas, Texas

11/97 - 1/00

Sr. Software Test Engineer

NMS/EMS/Software Application Testing

Senior member of the 1320Network Management development test team.

Worked closely with development to define requirements, design and all product related documentation.

Participated in all phases of product/application design and development. Interfaced with cross-horizontal functional team during the entire product life cycle to design “in” testability and quality.

Produced test metrics to management to facilitate and improve development and test process.

Wrote and executed test cases during test cycle against a variety of Network Elements produced by Alcatel to verify 1320NM requirements.

Tested and verified alarm/fault management, Path management and NE communication systems met requirements.

Utilized HP OpenView Node Manager and other OEM NMS and traffic generators.

Deployed 1320Network Management System in customer networks.

Helped train and support end users to become more proficient using the 1320Network Management System in their networks.

Efficient Networks, INC. – Dallas, Texas

8/95 – 11/97

Lead Software Quality and Testing Manager

ATM/Network/Application Testing

Sr. member of a fast paced startup company.

Built test group from a single engineering (self) to a group of five that was responsible for all phases of testing from initial requirement definition, product design and product release schedule to product general availability.

Implemented test automation to reduce test cycles using Microsoft HCT for hardware, automated scripts and QA Partner by Segue Software for software application testing.

Managed all software, subsystem and system testing activities.

Wrote system test plans and test procedures for all company products. System testing included verifying driver functionality on multiple platforms, OS’s, legacy LAN protocols, ATM protocols, ATM-to-Ethernet Edge devices, ATM NICs and ATM switches.

Knowledge of ATM UNI signaling 3.x and 4.x, ILMI 1.0, LANE 1.0, CIP(1577 and 1755),

RFC 1483, and IFMP with the capability of debugging ATM and edge networks that consisted of switches and edge devices from such companies like: CISCO, Bay Networks, Ungerman Bass, 3COM, NEC, Alcatel, GDC, Fore Systems and a host of others.

Managed the company’s participation in ATM Consortium Interoperability test events held four times yearly at University Of New Hampshire, InterPhase and the JITC interoperability program.

Managed bug tracking system that is used to track problems during all phases of development testing and provide test metrics that are used as data points for future product development/ schedules.

Managed interoperability partnerships with OEMs(switches/NICs) and dealt directly with customer issues.

Additional responsibilities included managing group monthly/yearly budgets, defining test platforms and configurations for interoperability and performance benchmarking.

EDUCATION:

BS in Computer Science, Prairie View A&M University, Prairie View, Texas

ISTQB Certified

Certificate in Electronic Imaging, College of Imaging Arts and Sciences

Rochester Institute of Technology, Rochester, New York

Certificate in Object Oriented Technology Analysis/Design, Kodak Technical

Resource Center, Rochester, New York

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