PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
SHANNON HOWARD
***** ********* ***** ***, ****** GLEN, VA 22546
H: 804-***-**** C: 804-***-**** **********@*****.*** Transportation and logistics professional well-versed in materials management. Excellent work ethic, hard-working, multi-tasking with scheduling and documentation skills. Excellent communication skills
Professional phone etiquette
Customer service-oriented
Filing and data archiving
Invoice processing
Social media knowledge
Microsoft Excel
Microsoft word
Accounting familiarity
AS/400 experience
DOT regulations
LUXURY DELIVERY SERVICE
Logistics Coordinator RUTHER GLEN, VA September 2013 - November 2017 Coached 18 other employees and assisted with quarterly performance KPI reviews. Updated the database with changes in carrier status. Gathered, logged and monitored all shipping data.
Ensures Driver Qualification Files and maintained Drug & Alcohol testing and records. Maintained data and Driver logs according to FMCSR guidelines. Ensures records on container activity related to TRAC, and Per Diem charges. Updates Revenue Tracker, generates invoicing for Outbound and Backhauls payments. KINGS DOMINION
Security Officer Doswell, VA March 2013 - September 2013 Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Monitored and authorized entrance and departure of employees and visitors. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Secured all doors in the office and main building after hours. Processed and logged accurate and detailed incident reports. EDUCATION
VALUE CITY FURNITURE DC
Receptionist Ruther Glen, VA October 2005 - July 2012 Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Screened applicant resumes and coordinated both phone and in-person interviews. Answered and managed incoming and outgoing calls while recording accurate messages. Organized all new hire, security and temporary paperwork. Completed data entry, tracked resumes and maintained the applicant tracking system. Ensured accuracy of billing information by reconciling accounts monthly. Generated accounts payable reports.
HIGH SCHOOL DIPLOMA
Wilson High School
Florence, SC