Customer Service Air Force

PREETHIJ CHOUDHURY

PROFILE

Address: The Westin Mina Seyahi P.O. Box: 24883 - Dubai, UAE

Birth Date: 01/01/1988

Nationality: Indian

Status: Single

Contact No: +971-*********

Email: *****************@*****.**

OBJECTIVE

To obtain a position within a reputable company, where I can use my skills to contribute and drive the development of business while achieving personal career growth

EMPLOYMENT EXPERIENCE

09/2017 to Present: Restaurant Supervisor

PITFIRE PIZZA, CLUSTER-J, JLT, DUBAI, UAE

09/2013 to 06/2017: Supervisor and F&B Trainer, “BUSSOLA” Restaurant

The Westin Mina Seyahi Beach Resort and Marina Dubai, U.A.E

PRIMARY RESPONSIBILITY:

●Assisting all the outlet managers in achieving the hotel goals by increasing revenue, reducing cost and maintaining exceptional level of customer service

●Identifying all the outlet needs and liaise with the other department

●Communicating with guests, management and staff

●Internal Departmental Trainer by identifying training needs within the outlet

●Assisting in the implementation of all P&P according to the Hotel Standards

●In charge of the night closing cashier

●In charge of duty roaster and time & attendance system

●Ensuring bar and restaurant smooth operation

10/2011 – 09/2013: Food and Beverage Attendant, “BUSSOLA” Restaurant

The Westin Mina Seyahi Beach Resort and Marina Dubai, U.A.E.

ACHIEVEMENTS & TRAININGS:

●Promoted to Team Leader among 47 team members

●Awarded “Employee of the Month” in the F&B Department

●Appreciation Letter for the Best Guest Command Cards

●Training in “Basic Food & Hygiene”

●Master Training for Vodka, Whisky and Coffee certified by Illy

●Master Training for Jack Daniel by MMI

●Awarded as a "Best up seller of the Month"

●Certified Trainer of the Property.

BUSSOLA AWARD AND RECOGNITIONS:

●2007 Awarded as a best new comer by "What's On Magazine"

●2008 Nominated as best romantic restaurant in Dubai by "Time Out Magazine"

●2008 Nominated as a best Italian restaurant in Dubai by "Time Out Magazine"

●2008 Awarded as best Italian Restaurant in Dubai by "What's On Magazine"

●2008 Awarded as best Italian restaurant by "Academia Della Cucina Italiana” by the Italian Consulate and Chamber of Commerce

●2009 Awarded as highly recommended Italian restaurant in Dubai by “Time Out Magazine

●2010 Awarded as a best Italian restaurant in Dubai Winner by “Time Out Magazine”

●2013 Awarded by Italian embassy best restaurant in Dubai

●2014 Shortlist for best Italian restaurant by “Time Out Magazine”

05/2008 – 08/2011 Butler, In Room Dinning

ITC WINDSOR, Luxury Collection, Bangalore

ACHIEVEMENTS & TRAININGS:

●Guest recognition award through comment card

●Excellent rating for first appraisal

EDUCATION

2005 - 2008 Degree in “Hotel Management”, From Institute of Advanced Management

2003-2005 H.SC from Air Force School, Allahabad

2002-2003 10th from Air Force School, Allahabad

SKILLS

●Languages: English, Hindi

●Excellent Customer Service, Communication and Interpersonal Skills

●Broad Experience in Service Industry

● Administration Skills

●Trustworthy, reliable and diligent worker

●Motivated and Passionate about the Food and Beverage Industry

Preethij choudhury

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