Executive Director
Resume:
Summary
Skills
Experience
THOMAS PAPAS
San Jose, CA
Home: 408-***-****
Cell: 650-***-****
******@*****.***
Visionary Non-Profit Executive with 20+ year track record leading nonprofit associations to higher levels of performance and member satisfaction. Leverages solid business insight and operational acumen to drive organizational mission.
Establishes priorities, streamlines operations, and envisions new programs. Develops strategies for growth and financial stability. Effectively communicates organizational goals to stakeholders and general public.
Outstanding and verifiable results in the following areas: Membership recruitment and retention, community outreach, board relations and education, team/consensus building and program development advertising
basic bookkeeping
budgeting
designing/production
leadership
marketing
negotiating
organizational development
strategic planning
public relations and speaking
May 2013 to Current Western States Roofing Contractors Association Morgan Hill, CA
Executive Director
Reorganized staff structure for maximum service delivery Created structured membership recruitment and retention program Increase members numbers, income by over 20% over last five years Maintain a 97.5% retention rate on current membership Increased tradeshow association with WSRCA by 100% in 5 years Attendees, exhibitors, advertising and educational offerings Fostered a small staff into top performers in the industry by training, mentoring and guidance.
Doubled the size of the operating budget of the association in the last five years.
Purchased first building in association 40+ year history, using only surplus funds created over the last five years.
Implemented a structure Board of Directors/committee for increased effectiveness, transparency, and accountability.
Use new technologies to maximize service deliver and create opportunities for great member engagement.
Created a "members only" culture, whereby the true stakeholders, i.e. dues paying members, stated that they received $42 of benefit from every $1 spent in membership dues.
Expanded influence in national and international regulatory agencies November 2011 to
January 2013
THE EFFECTIVE LEADER, INC
Phoenix, AZ
Strategic Trainer and Consultant
Trainer business leaders/nonprofit professional on best practices on how to run an effective, efficient and productive organization. Lectured on topic related to business, i.e. purpose definition, objective establishment, financial resourcing, organizational development, sales and marketing, etc.
Consulted on issues involving professional/personal goals, by establishing long term strategic plans, with measurable guidelines and indices. January 2009 to
December 2010
MASONRY INSTITUTE OF WASHINGTON, INC
Seattle, WA
Executive Director
Held overall operational responsibility for member-funded non-profit organization with primary mission to promote the use of masonry building systems among architects.
Drove membership expansion, retention and general revenue enhancement. Oversaw all contractor-related services such as safety seminars, contractor certification, labor negotiations, and more.
Held staff oversight across all departments.
Developed budgets to ensure fiscal responsibility. Achieved maximum efficiency of organizational structure by implementing an internal division into three functional departments; revised financial systems accordingly.
Promoted organization's primary goal by envisioning, launching, and publicizing a web-based portal and library allowing members to access and exchange information.
Restructured Board of Directors to take maximum advantage of board member expertise; revised bylaws to reflect organizational changes. Engaged in direct industry sales and marketing efforts, including conducting public forums.
December 2006 to
November 2008
NATIONAL UTILITY CONTRACTORS ASSOCIATION OF ARIZONA Phoenix, AZ
Executive Director
Enhanced organization's effectiveness by creating unified and goal-oriented systems.
Participated in political process and lobbying efforts at local, state, and federal levels.
Led public relations campaigns.
Designed new safety program for members.
Negotiated group health plan for association members' employees. Increased non-dues related income through cultivation of sponsorships, advertising opportunities, and other programs.
Improved overall functioning of Board by educating on non-profit governance and roles.
Solidified association branding through revamp of logo, letterhead, correspondence, etc.
Increased membership through personal solicitation and broadcast methods. Established standardized bookkeeping protocol.
Developed ongoing membership communication pieces for consistent distribution of association business information and education. February 2003 to
October 2006
BUILDERS EXCHANGE OF AKRON, INC
Akron, OH
Executive Director
Launched diverse initiatives to improve the value, efficiency, and image of organization.
Presented long term strategic plan to Board of Directors. Designed certification program that enabled members to complete licensing requirements with minimal effort, expense, and time. Grew membership 15% in one year by enhancing organization's overall value to members.
Increased organization's non-dues income by growing member participation in Workers Compensation Group by 104%.
Operated plan room at 85-95% capacity compared with historic rate of 15-25%.
Minimized overhead cost for document storage and hard-copy newsletters by designing web-based project notification system for members. Improved organization image by implementing several capital improvement projects, such as reconstruction of parking lot and remodel of business offices.
Increased bid opportunities by 25% for member contractors. March 1993 to
October 2002
ASSOCIATED GENERAL CONTRACTORS OF CALIFORNIA
Sacramento, CA
Director of Labor Relations
Responsible for all activities related to member labor relations. Negotiated all collective bargaining agreements.
Reported to state Board of Directors on labor relations. Monitored administration of grievance procedure in each collective bargaining agreement.
Responsible for all activities related to employers' labor relations with the 5 basic construction trades in Northern California.
Organized management teams to negotiate with craft unions. Advised and guided management teams through negotiation processes. Successfully negotiated all collective bargaining agreements without any significant work stoppage.
Established working relationship with leadership of craft unions prior to negotiating Represented members in grievance defense. Monitored administration of grievance procedure in each collective bargaining agreement.
Reported to state Board of Directors on all progress related to labor relations in Northern California Established negotiations training for those on management teams.
Negotiated concessions on privately funded projects with all craft unions. Interacted productively with all state wide staff of employer organization. Obtained information to determine needs for geographic areas in relation to Education and Training
Additional Information
specific market recovery plans.
June 1984 to
February 1993
SACRAMENTO BUILDERS EXCHANGE
Sacramento, CA
Director of Government and Community Relations
Established position, developed legislative program, assisted on matters relating to governmental and regulatory activities affecting the construction industry in California.
Lobbied on behalf of members and other association at the local, state and national level, promoting the betterment of the construction industry in CA. Monitored, evaluated, recommended and provided direct advocacy services on all legislation/regulatory action effecting construction industry in CA. Established PAC, with properly vetting of candidates and made recommendations to Committee.
Testified before committees/Boards at the local, state and national level on industry related matters.
Provided other consultant services, as required.
1979 LOUISIANA STATE UNIVERSITY
Baton Rouge, LA
Sociology
Bachelor of Arts
Specialized in group dynamics and organizational change All skills presented in this resume are cumulative and represent a variety of combinations, based on the mission of the organization
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