Customer Service Sales

MARIAM SAADAT SAIDU

NATIONALITY: NIGERIA

LANGUAGE: ENGLISH (FLUENT), FRENCH (BASIC)

DATE OF BIRTH: 09/03/1989{29YEARS}

CITY OF RESIDENCE: ABU DHABI (UAE)

EMAIL:************@*****.***

MOBILE NUMBER: +971*********

OBJECTIVES

To secure a position as flight attendant and enhancing my skills and abilities in the industry on behalf of the organization that offers professional growth while being resourceful, innovative and flexible.

HIGHLIGHTS OF QUALIFICATIONS

Outgoing personality with strong analytical, customer service and creative problem solving skills.

Ability to work in diverse environments and with diverse groups.

Extensive knowledge of hospitality etiquette, beverage preparation and customer service training.

Excellent written and verbal communication skills.

EDUCATION

First school leaving certificate

High school leaving certificate

WORKING EXPERIENCE

NATALISBOA ABU BHABI WORLD TRADE CENTER, ABU DHABI UAE

RESTAURANT SUPERVISOR OCTOBER 2016 TILL DATE.

Organizing the task of the work unit.

Overseeing the day to day activities of the Employees in their work units.

Prepare the staffs with some information and allocation of task.

Looking at the staffs training program.

SHERATON HOTELS AND RESORTS CORNICHE, ABU DHABI, UAE

RESTAURANT HOSTESS. DECEMBER 2015-JULY 2016

Responsible for assigning seating.

Explain how various menu items are prepared.

Maintaining a commitment to quest satisfaction.

FEDERAL PALACE HOTEL AND CASINO VICTORIA ISLAND, LAGOS NIGERIA

LOBBY HOSTESS/WAITRESS FEBUARY 2009-OCTOBER 2015

Responsible for assigning seating.

Explain how various menu items are prepared.

Check with customers to ensure that they are enjoying their meals and take action to correct any problem.

Prepare checks that itemize the total meal costs and sales taxes.

Maintaining a commitment to guest satisfaction.

CUMBERLAND HOTEL AND CASINO VICTORIA ISLAND, LAGOS NIGERIA

RESTAURANT WAITRESS JUNE 2008-JANUARY 2009

Responsible for assigning seating.

Check with customers to ensure that they are enjoying their meals and take action to correct any problem.

Looking at the staffs training program.

Prepare checks that itemize the total meal costs and sales taxes.

Performing all quest contact activities in a cordial efficient and professional manner.

ACTIVITIES AND ACHEIVEMENTS

ESSENTIAL FOOD SAFETY CERTIFICATE (ABU DHABI FOOD CONTROL AUTHORITY) JUNE 2016

SUN AGENT- awarded for excellent customer service skills. JULY 2009

HELPING HANDS MEMBER OCTOBER 2008

SECRETARY AND STUDENT AFFAIRS COMMISSIONER JULY 2005

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