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Sales Customer Service

Location:
Sparks, Nevada, United States
Posted:
May 15, 2018

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Resume:

Customer and Personal Service Administration and Management

Active Listening Service Orientation

Education and Training Personnel and Human Resources Time Management Instructing

Judgment and Decision Making Negotiation

Operation and Control

Nov 2012-Present

Myla Moore

Professional Summary

Service-oriented manager with a 25 year background in customer service. Core competencies include operational excellence, team building and superior customer service as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Experience

Store Manager

Lucky Brand Jeans - Cabazon, CA

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Instruct staff on how to handle difficult and complicated sales. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

30724 Benton Road, Suite C302-465, Winchester, CA 92596 Ph: 323-***-****

ac5g0m@r.postjobfree.com

Apr 2007-Nov 2012

Jun 2004-Feb 2007

Establish and implement policies, goals, objectives, and procedures for their department.

Asst. Store Manager

Bebe - Los Angeles, CA

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Create, maintain, and enter information into databases. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Store Manager

Cache - Mission Viejo, CA

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Instruct staff on how to handle difficult and complicated sales. Estimate consumer demand and determine the types and amounts of goods to be sold.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Assign employees to specific duties.

Keep records of purchases, sales, and requisitions. Enforce safety, health, and security rules.

Plan budgets and authorize payments and merchandise returns. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Examine products purchased for resale or received for storage to assess the condition of each product or item.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Jun 1991

Education

High School Diploma : Computer Science

Garfield High School - East Los Angeles, CA



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