Service Representative

Demetra Davis

**** * ******* ** ************, PA 19133 267-***-**** *******.*****@*****.***

OBJECTIVE

To obtain a position with a company that leads to career growth.

SUMMARY OF SKILLS

• Proficient Microsoft Office (Word, Excel, and PowerPoint.)

• Creative and responsible leader with excellent communication, presentation, and organizational skills.

• Self – motivated individual who works well in a team environment with people of diverse backgrounds.

EDUCATION

• Peirce College: B.S. in Leadership

• Pennsylvania State University B.S. in Chemical Engineering (2009-2013)

• Community College of Philadelphia (2007-2009)

• Bodine High School for International Affairs (2005-2009)

• Women In Natural Sciences (WINS) (2005-2009)

EMPLOYMENT HISTORY

Independence Blue Cross Philadelphia, PA 06/30/14-8/18/2016

Position: Associate Client Service Representative

• Advised members of their benefits.

• Coached members on how to properly use their online account.

• Resolved claims and billing issues with members.

Reimbursement Technologies INC Conshohocken, PA 12/10/2012-06/27/2014

Position: Customer Service Representative

• Third party emergency room physician billing.

• Obtained insurance and personal information from patients.

• Corrected insurance information for successful billing of proper party.

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