JENNIFER E. ADAMS

SKILLS

• Able to balance multiple tasks and deadlines

• Able to work with a broad variety of personalities

• Find creative ways to achieve goals while staying within budget and still meeting user expectations

• Approach projects from a user experience

perspective

WORK EXPERIENCE

Documentation & Video Specialist USDA Forest

Service - NRM (METI, Inc.) 2010-present

Create/maintain 508/ADA-accessible user

documentation (online, linked help systems, printed pieces), end-user videos and webcasts, and

training programs/materials for FS employees using GIS-based software applications in the Natural

Resource Manager group (measurement of water

and air quality, forest vegetation regeneration,

etc.). Team lead for 508/ADA-accessible processes. Co-lead web-based user training sessions for

implementation of new Software Development

Lifecycle processes and procedures.

Communications Writer III USDA Forest Service –

RMRS (Collins Consulting) 2009-2010

Create booklets presenting results of scientific

research performed by the Rocky Mountain

Research Station (RMRS) to Congressional partners

as part of annual budget approval process.

Owner Creative Words Consulting 2004-present

Creative communication solutions and consulting

services for local small businesses: marketing and communications strategy, collateral design

(newsletters, business cards, web sites, writing

services, press releases, presentations, databases), organizational business consulting, computer

OBJECTIVE

To take my professional

experience and passion for life-

long learning, and help distribute

information and help others do

their jobs or live their lives better.

jenadams.biz@

gmail.com

970-***-****

http://www.linkedin.com/in/jennifer-

freeman-86028a11

Website:

https://jenadamsbiz.wixsite.com/

jenadams

VOLUNTEER

EXPERIENCES

Chabad at the Beaches Ponte

Vedra Beach, FL 2014-2017

Edit press releases and other

documents. Maintain spreadsheet

of items donated for auction at

annual fund-raising event. Assist

with mailings, meal prep, assist in

putting on holiday/cultural events.

2

hardware/software/process consulting. Details and

links to client websites and materials is available on portfolio website (URL on previous page). i

Admin. Manager Close the Loop Inc. 2007-2008

Assist Australian company establish operations in

the US. Research Kentucky business regulations,

administrative and bookkeeping activities. Support sales and marketing team. Coordinate activities

with Australia and UK offices.

Copy Writer Wirestone LLC 2004-2007

Write/edit copy for clients of marketing services

organization. Primary topics: computer storage and hardware, computer software, and

telecommunications devices. Deliverables include:

success stories, solution briefs, data sheets, white papers, tag lines, and web/email copy.

Marketing Manager Hewlett-Packard

(Volt Technical Services) 2000-2002; 2003-2004

Collect/distribute product specs and messaging to

partners in World Wide Marketing and regional

centers; ensure accuracy/update of specs.

Manage photographic/imaging content to best

promote HP digital cameras, scanners.

Technical Writer – Learning Products

CoCreate (Volt Technical Services) 2003

Project manager and technical writer. Co-lead in

update of user documentation for upcoming

software release. Co-manage team of six writers

drafting updates to user docs; upload revised files for access by application. Write press releases and other marketing-related writing projects.

Graduate Teaching Assistant/Instructor – Dept. of

Journalism & Technical Communications

Colorado State University 2002-2006

Taught JT464 (Technical Writing) Fall semesters

2004, 2005, 2006. Taught JT300 (Professional and

Technical Communication) Summer 2004. GTA for

JT300 for four semesters (2002-2004); GTA for JT316

(Cultural Diversity in the Media) Spring 2003.

Named “GTA of the Year”, 2003-2004 school year.

Veteran Justice Advocate Program

(VJAP) Northern Colorado 2010-2014

Donated time to VJAP in the form

of marketing services (collateral,

website, etc.); 503(c) IRS paperwork

preparation; event planning/

organization and on-site

coordination; fund raising.

Shop Local Campaign

City of Fort Collins, CO Fall 2003

As part of MSTC class, part of a two-

person team who volunteered to

help the City of Fort Collins launch

their “Shop Local” campaign.

Including: help launching initial

campaign, provided ideas for the

program, helped distribute

information to local shops.

ESL Tutor City of Fort Collins

1993-1996

Worked on English language skills

with local adults; both those from

other countries and those who were

not taught to read and write when

they were younger. Followed

program content provided by City

of Fort Collins.

COMPUTER SOFTWARE

& MISCELLANEOUS

SKILLS

• Software:

Adobe Captivate v9

Camtasia Studio v8

Adobe Acrobat XI Pro

RoboHelp v11

SnagIt v11

HTML editing (FrontPage,

PageBreeze, DreamWeaver)

MS Office Pro Suite

ACT! 2000

QuarkXpress

CorelDraw

PageMaker

QuickBooks

3

Consultant VisiTech Public Relations 2000

Strategic planning for clients including media and analyst relations, trade show/speaking relations,

awards, online communications, press tour

organization, and web site review.

Marketing Mgr. Visible Productions 1999-2000

Creation and implementation of marketing plan.

Lead generation. Write and design quarterly

newsletter. Maintain customer lead database.

Coordinate trade show activities.

Marketing Communications Manager

Genomica Corporation 1998-1999

Creation and implementation of marketing plan.

Creation and distribution of press releases. Manage relationships with marketing and PR agencies.

Create marketing pieces. Implementation of

internal communications plan. Management of

customer and lead database (ACT!). Coordination

of national and international workshops. Prepare

quotations/proposals.

Senior Marketing Communications Specialist

Genasys II, Inc. 1992-1998

Production of annual worldwide user conference

(1994-1997). Company logo redesign/image

change. Creation, writing, and distribution of

international company newsletter. Liaise with

marketing, design, and public relations firms

(collateral, web site, PR activities, trade show

graphics, key messages, etc.). Creation and

maintenance of worldwide sales kit. Co-creation,

implementation and management of Advance

Technology Program for beta software testing.

Senior Assistant QC Data, Inc. 1988-1992

Create database program to track progress and

productivity of employees -- reducing time spent

reviewing daily projections vs. actual productivity, and ensuring accurate personnel evaluations;

ensure action items from weekly status meetings

are attended to; create graphics for presentations.

Illustrator

Photoshop

• 508-accessible documentation

Adobe Acrobat Pro

Camtasia/Captivate

MS Word & PowerPoint

• Marketing communications

• Graphic design

• Strong B2B and B2C writing

• More than 15 years writing

experience; more than two years

agency experience

• More than 15 years marketing

and communications experience

• Good communicator

• Organized, efficient, reliable,

detail-oriented

• Environmentally-conscious;

implement green marketing

methods whenever possible

EDUCATION

M.S. Tech. Comm. 2002-2004

Colorado State University

Refined approaches to information

delivery and understanding of the use

of focus groups and other methods to

accurately provide readers with what

they need. GPA 3.7/4.0

MBA 2001 Colorado State University

Multiple team projects; learned new

technologies and strategies, as well as

the principles of business management

and holistically looking at and

managing an organization. GPA

3.56/4.0

B.A. (French) 1987 University of

Denver

Study abroad Paris, France, Fall

semester 1986. Minor in history. GPA

3.2/4.0

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