JENNIFER E. ADAMS
SKILLS
• Able to balance multiple tasks and deadlines
• Able to work with a broad variety of personalities
• Find creative ways to achieve goals while staying within budget and still meeting user expectations
• Approach projects from a user experience
perspective
WORK EXPERIENCE
Documentation & Video Specialist USDA Forest
Service - NRM (METI, Inc.) 2010-present
Create/maintain 508/ADA-accessible user
documentation (online, linked help systems, printed pieces), end-user videos and webcasts, and
training programs/materials for FS employees using GIS-based software applications in the Natural
Resource Manager group (measurement of water
and air quality, forest vegetation regeneration,
etc.). Team lead for 508/ADA-accessible processes. Co-lead web-based user training sessions for
implementation of new Software Development
Lifecycle processes and procedures.
Communications Writer III USDA Forest Service –
RMRS (Collins Consulting) 2009-2010
Create booklets presenting results of scientific
research performed by the Rocky Mountain
Research Station (RMRS) to Congressional partners
as part of annual budget approval process.
Owner Creative Words Consulting 2004-present
Creative communication solutions and consulting
services for local small businesses: marketing and communications strategy, collateral design
(newsletters, business cards, web sites, writing
services, press releases, presentations, databases), organizational business consulting, computer
OBJECTIVE
To take my professional
experience and passion for life-
long learning, and help distribute
information and help others do
their jobs or live their lives better.
jenadams.biz@
gmail.com
http://www.linkedin.com/in/jennifer-
freeman-86028a11
Website:
https://jenadamsbiz.wixsite.com/
jenadams
VOLUNTEER
EXPERIENCES
Chabad at the Beaches Ponte
Vedra Beach, FL 2014-2017
Edit press releases and other
documents. Maintain spreadsheet
of items donated for auction at
annual fund-raising event. Assist
with mailings, meal prep, assist in
putting on holiday/cultural events.
2
hardware/software/process consulting. Details and
links to client websites and materials is available on portfolio website (URL on previous page). i
Admin. Manager Close the Loop Inc. 2007-2008
Assist Australian company establish operations in
the US. Research Kentucky business regulations,
administrative and bookkeeping activities. Support sales and marketing team. Coordinate activities
with Australia and UK offices.
Copy Writer Wirestone LLC 2004-2007
Write/edit copy for clients of marketing services
organization. Primary topics: computer storage and hardware, computer software, and
telecommunications devices. Deliverables include:
success stories, solution briefs, data sheets, white papers, tag lines, and web/email copy.
Marketing Manager Hewlett-Packard
(Volt Technical Services) 2000-2002; 2003-2004
Collect/distribute product specs and messaging to
partners in World Wide Marketing and regional
centers; ensure accuracy/update of specs.
Manage photographic/imaging content to best
promote HP digital cameras, scanners.
Technical Writer – Learning Products
CoCreate (Volt Technical Services) 2003
Project manager and technical writer. Co-lead in
update of user documentation for upcoming
software release. Co-manage team of six writers
drafting updates to user docs; upload revised files for access by application. Write press releases and other marketing-related writing projects.
Graduate Teaching Assistant/Instructor – Dept. of
Journalism & Technical Communications
Colorado State University 2002-2006
Taught JT464 (Technical Writing) Fall semesters
2004, 2005, 2006. Taught JT300 (Professional and
Technical Communication) Summer 2004. GTA for
JT300 for four semesters (2002-2004); GTA for JT316
(Cultural Diversity in the Media) Spring 2003.
Named “GTA of the Year”, 2003-2004 school year.
Veteran Justice Advocate Program
(VJAP) Northern Colorado 2010-2014
Donated time to VJAP in the form
of marketing services (collateral,
website, etc.); 503(c) IRS paperwork
preparation; event planning/
organization and on-site
coordination; fund raising.
Shop Local Campaign
City of Fort Collins, CO Fall 2003
As part of MSTC class, part of a two-
person team who volunteered to
help the City of Fort Collins launch
their “Shop Local” campaign.
Including: help launching initial
campaign, provided ideas for the
program, helped distribute
information to local shops.
ESL Tutor City of Fort Collins
1993-1996
Worked on English language skills
with local adults; both those from
other countries and those who were
not taught to read and write when
they were younger. Followed
program content provided by City
of Fort Collins.
COMPUTER SOFTWARE
& MISCELLANEOUS
SKILLS
• Software:
Adobe Captivate v9
Camtasia Studio v8
Adobe Acrobat XI Pro
RoboHelp v11
SnagIt v11
HTML editing (FrontPage,
PageBreeze, DreamWeaver)
MS Office Pro Suite
ACT! 2000
QuarkXpress
CorelDraw
PageMaker
QuickBooks
3
Consultant VisiTech Public Relations 2000
Strategic planning for clients including media and analyst relations, trade show/speaking relations,
awards, online communications, press tour
organization, and web site review.
Marketing Mgr. Visible Productions 1999-2000
Creation and implementation of marketing plan.
Lead generation. Write and design quarterly
newsletter. Maintain customer lead database.
Coordinate trade show activities.
Marketing Communications Manager
Genomica Corporation 1998-1999
Creation and implementation of marketing plan.
Creation and distribution of press releases. Manage relationships with marketing and PR agencies.
Create marketing pieces. Implementation of
internal communications plan. Management of
customer and lead database (ACT!). Coordination
of national and international workshops. Prepare
quotations/proposals.
Senior Marketing Communications Specialist
Genasys II, Inc. 1992-1998
Production of annual worldwide user conference
(1994-1997). Company logo redesign/image
change. Creation, writing, and distribution of
international company newsletter. Liaise with
marketing, design, and public relations firms
(collateral, web site, PR activities, trade show
graphics, key messages, etc.). Creation and
maintenance of worldwide sales kit. Co-creation,
implementation and management of Advance
Technology Program for beta software testing.
Senior Assistant QC Data, Inc. 1988-1992
Create database program to track progress and
productivity of employees -- reducing time spent
reviewing daily projections vs. actual productivity, and ensuring accurate personnel evaluations;
ensure action items from weekly status meetings
are attended to; create graphics for presentations.
Illustrator
Photoshop
• 508-accessible documentation
Adobe Acrobat Pro
Camtasia/Captivate
MS Word & PowerPoint
• Marketing communications
• Graphic design
• Strong B2B and B2C writing
• More than 15 years writing
experience; more than two years
agency experience
• More than 15 years marketing
and communications experience
• Good communicator
• Organized, efficient, reliable,
detail-oriented
• Environmentally-conscious;
implement green marketing
methods whenever possible
EDUCATION
M.S. Tech. Comm. 2002-2004
Colorado State University
Refined approaches to information
delivery and understanding of the use
of focus groups and other methods to
accurately provide readers with what
they need. GPA 3.7/4.0
MBA 2001 Colorado State University
Multiple team projects; learned new
technologies and strategies, as well as
the principles of business management
and holistically looking at and
managing an organization. GPA
3.56/4.0
B.A. (French) 1987 University of
Denver
Study abroad Paris, France, Fall
semester 1986. Minor in history. GPA
3.2/4.0