Mohamed Mahmoud Elsayed
Contacts
Helmyet elzayton- Cairo,
Mobile: 010********
OBJECTIVE
*******************@*****.***
Having flexibility enough to support my hard work by problem solving skills in tough market to be translated into diagnostic success among successful teams Planning creativity, self-awareness and effective communications are my asset.
Seeking a challenging career where my skills, abilities and creativity can be utilized.
Personal Data
Date of birth: 18/12/1981
Place of birth: Cairo, Egypt.
Nationality: Egyptian.
Marital status: married
Gender: Male.
Military service: postponed.
Education
El alson academy, computer science Department – 2001-2004. Experience:
Salsabel company for Mobil serves
from June 2005 till 2008
data entry
Experience:
Tele performance Egypt
Call center agent in
from June 2008 till june2012
call center agent worked in Vodafone project
Vodafone Hardcopies campaign
Outbound -data collection- campaign
Vodafone customer service representative
Inbound -data collection- campaign
MNP support team
Vodafone Egypt
from June 2012 till 2017
Team leader
a records management assistant
Vodafone team leader in Vodafone cash
Responsible of manage Vodafone cash contract receiving them from retail store and archive them on archiving system and at last send copy to CIB bank
team leader of bake office Vodafone cash consist of 15 agents
responsible generate system reports
make productivity statistics on daily basis
IDESIGN ARCHITECTUER
From Jan 2017 till now
Document controller
Copy, scan and store documents
Check for accuracy and edit files, like contracts
Review and update technical documents (e.g. manuals and workflows)
Distribute project-related copies to internal teams
File documents in physical and digital records
Create templates for future use
Retrieve files as requested by employees and clients
Manage the flow of documentation within the organization
Maintain confidentiality around sensitive information and terms of agreement
Language Skills
Native in both written and spoken Arabic
good in both written and spoken English
Personal attributes
High communication skills.
Reliable, Self-confidence, Social.
Ability to persuade others, working in a team.
Accepts challenge.
Ability to think and react quickly in complex and/or stressful situations.
Ability to work under pressure.
Open for feedback
Soft Skills
Good command of Microsoft office (word, excel, power point, access and outlook
Hobbies & interests
I'm a big fan of football.
Hope it will fit your needs