Eric Scales

Key Skills:

Responsible to repair the computers and revive the efficiency of the computers

Examine the electrical components and identify the errors in the circuits and wirings

Solder the broken parts and tighten the loose connections to rectify the malfunctioning

Free the computer systems of viruses, spyware or Trojan.

Repair computer parts such as keyboards, mouse, speakers, monitors, etc.

Analyze the systems to spot the malfunctioning of PC’s hardware and software

Upgrade systems to facilitate the computer’s compatibility with the advanced software

Update the installed version of anti-virus and protect the system from viruses

Revise the configurations of the systems and install desired hardware/software

Evaluate the performance of computers and identify the areas failing the quality standards in respect of efficiency, speed and accuracy.

Specifics:

-Formatting, Portioning, Networking, Rebuilding, Data Security, Desktop, Remote Access, Word, Excel, PowerPoint, Microsoft Trained.

Professional Experience:

Moyer Computer Techs – Philadelphia, PA 01/2006 – Present

Owner

Fixing and updating outdated computers, both hardware and software

Troubleshooting hardware and software

Migration work for PC’s, Laptops and computers from Windows 7 to Windows 10

Configurations, Portioning Hard drives, Laptops, Desktops, and all Microsoft configurations

Xerox – Horsham, PA 03/2007 – 07/23/20012

Technical Support

Assisted in the NAIC Network/production support team

Windows XP troubleshooting

NT Software troubleshooting

IKON Business Solutions – Chesterbrook, PA 04/1990 – 06/1995

Field Service Representative

Formatting Laptop computers for customers at Astrazeneca

Desktop Support/Helpdesk – portioning, formatting and configurations of all computers and laptops

Running new software/hardware on all Desktops and Laptops

Pitney Bowes Management – Malvern, PA 04/1983 – 03/1990

Manager

Managed the Pitney Bowes facility to ensure clients and facility were taken care of

Confirm that the building was well stocked with toner, and printers were all set

Confirming the mail room was up to procedure and effective for clients

Specifics:

-Trained on DOC U Tech 180, 190, 4635

-All Xerox machines, canon print machines, OCE’s, Flowmaster, and Bowiebell Howell Master mailer

-Windows XP, Windows 2000 Troubleshooting

Website:

https://sites.google.com/site/moyerbusiness24001/

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