Customer Service Assistant
Resume:
BOOKS GOOD MUSIC GAMES SPORTS TRAVELS
Jadran France C. Rico 0963 Cuison Subdivision Caranglaan District, Dagupan City, Pangasinan 2400 Communication
Data Entry
Multitasking
Management
Adaptability
Microsoft Office
Digital Media
Research
HOBBIES AND INTERESTS
PROFESSIONAL SKILLS
EDUCATION
ESCUELA DE NUESTRA SEÑORA DE LA SALETTE
College of Nursing
Graduate with Bachelor of Science in Nursing
CALASIAO EDUCATIONAL CENTER
Elementary and High School
High School Diploma
2014
2009
EXPERIENCE
FULL CIRCLE INSURANCE LLC
Virtual Assistant
My first home based job where I was part of an admin and back office work where my primary role is to
assist clients with their application and performing market research. I also manage contact list and
prepare customer spreadsheets and keep online
records.
April – June 2017
ALORICA
Customer Service Representative
I was a CS representative in a bank where we assist clients with their bank accounts by resolving client complaints by investigating problems and
developing solutions for the customer.
EVENT TICKET SALES LLC
Sales, CSR, and Marketing
Is an in-house BPO in Pangasinan that sells tickets in the U.S. where we manage a large volume of calls inbound and outbound where I execute strong phone
and verbal communication skills along with the ability to multi-task and manage time effectively.
October 2016 – March 2017
December 2014- March 2016
Professional
Resume
facebook.com/BeaR0416?
linkedin.com/in/jadran-rico/
twitter.com/
RICO
JADRAN FRANCE
ACCOUNT SPECIALIST / VIRTUAL ASSISTANT
Experienced Virtual Assistant with
strengths in customer service, sales,
and marketing. With exceptional client
support and assistance in resolving
conflict with a background in office
administration and organization. Able
to provide administrative support and
office management.
I strived to maintain high standards of
effectiveness, precision, dependability,
and attendance. I am flexible on any
schedule and can adapt to various
situations that may occur, and handle
any additional assigned duties to me.
PROFILE
Name
Date of Birth
Relationship
Nationality
Languages
Jadran France C. Rico
14th April 1993
Married
Filipino
English / Tagalog
Phone
Skype
Address
*********@*****.***
jade.rico1
0963 Cuison Subdivision
Caranglaan District,
Dagupan City
CONTACT
CONVERGYS
Account Specialist
As an Account Specialist for a financial account for online purchases and transactions, my primary role is to help customer’s with their transactions online by determining the issue and providing solutions to resolve the problem while giving outstanding
customer service.
May 2016- September 2016
OBJECTIVE
I am seeking a competitive and
challenging environment where I can
serve your organization and establish
an enjoyable career for myself.
Contact this candidate