Customer Service Microsoft Office

PERSONAL INFORMATION :

Name : AKRAM ABBAS

Father’s Name : U.K ABBAS

D.O.B :07-04-1994

Gender : Male

Nationality : Indian

Languages Known : English, Hindi, Urdu

Hobbies : Reading Books, Social

Media

E-mail : ************@*****.***

Contact : +974********

Passport Number : K3814184

CAREER OBJECTIVE

I am presently looking for an organization with challenging career options offering a broader opportunity for personal and professional growth, S ELF PROFILE IN BRIEF

● Able to Work with M S-OFFICE (Access, PowerPoint, Excel, MS-Word)

● Ability to work together as a team as well as to face challenges independently

● Attitude to look into things positively and practically.

● Excellent l eadership quality; interpersonal skills and conceptualization skills.

● Experienced Knowledge about monitoring the status of visa process

● Keep track of the expirations and inform employees and clients for renewal process – WORK EXPERIENCE :

Working as supervisor in Frozen Food Co. Ltd in Mangalore,India And also worked as a store manager 2 year Experience in Saudi Arabia

DUTIES AND RESPONSIBILITY:

● RESPONSIBLE FOR OVERALL OPERATION OF THE CONCESSION COUNTER

● INVENTORY, PURCHASING AND STOREKEEPING

● MONITORING STOCK ( WAREHOUSE AND COUNTER AREA), HANDLING CASH AND CUSTOMER COMPLAINTS/ QUERIES

● SALES REPORTS, REQUISITION AND SCHEDULING

● ACHIEVING SALES TARGET AND MAINTAINING HIGH CUSTOMER SERVICE AT ALL TIME

● IMPLEMENT COMPANY STANDARD, RULES AND POLICIES EFFECTIVELY

● ADMINISTRATIVE WORK

● HELPS MY COLLEAGUES IN MAKING ORDER

● ASSISTING CUSTOMER ABOUT USING INTERNET

● ACHIEVING SALES TARGET AND MAINTAINING HIGH CUSTOMER SERVICE AT ALL TIME.

● CHECKING DISPLAYS AND REPLENISHED STOCKS.

● ENSURE THAT THE CUSTOMERS ARE WELL SERVED.

● RESPONSIBLE FOR CASH SALE OF THE DAY AND TURN OVER THE CASH BOX TO THE TREASURY DEPARTMENT BEFORE CLOSING TIME

● CHECKS AND VERIFIES CUSTOMER DATE WHENEVER USING CHARGE TRANSACTION.

● ENSURE THAT THE CUSTOMER WILL BE INFORMED ABOUT THE PROMOTIONAL PRODUCT AND SERVICES OF THE COMPANY.

COMPUTER PROFICIENCY

● Basics and Fundamentals of Computer,

● Diploma in Microsoft Office

● Speedup Typing Course,

ACADEMIC PROFILE

B.Com :Mangalore University (2011-2014)

P.U.C : Karnataka p.u Board .Bangalore (2009-11)

S.S.L.C : Karnataka Secondary Examination Board.

Bangalore.Karnataka,India.

ADDITIONAL QUALIFICATIONS

● Diploma in Microsoft office national Institution of Computer Education EXTRA CARRICULARE ACTIVITIES

● Perfect attendance awards

● Honor and awards in high School and college level athlete (relay ruining race, football)

● Played national level football match under Mangalore University SKILLS AND TALENTS

● Able to work in Accounting Software

● Willingness to learn.

● Readiness to face challenges.

● Able to interact in a free, friendly and responsible way with seniors and juniors alike.

● Energetic, positive, honest and self-motivated.

● Communication Skill

● Would Like to Learn And Gain Knowledge By Sharing Knowledge As A Facilitator

DECLARATIONS

I hereby declare that the above mentioned information is correct to best of my Knowledge

Name :Akram Abbas

Place

:Mangalore,India

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