Manager Technical Support

WILLIAM T. MARTIN

**** *** ****** ** • Washington, DC, 20011

PHONE 202-***-**** • E-MAIL: *******.******@*******.***

EDUCATION

Georgetown University Washington, D.C.

B.A. Bachelor of Arts in Liberal Studies 2017

Northern Virginia Community College Annandale, VA

A.S. General Studies 2014

PROFESSIONAL SUMMARY

Recent graduate of a top university with studies focused on governmental policy and law. Experienced, well-connected Senior level talent acquisition manager and staffing consultant with more than 10 years of diversified experience in the information technology, cybersecurity, and intelligence space. Seeking an opportunity that will enhance my education and skills. Driven and energetic professional with powerful listening and communication skills and the ability to build strong relationships with candidates and hiring managers.

Successfully staffed corporate and start-up positions from the entry to executive level. Consistently maintained a solid record of reducing hiring costs, by improving retention rates, meeting corporate staffing goals, while working to expand workforce diversity. Expertise in sourcing, selection, behavioral interviewing. Gifted relationship manager, with the ability to assess internal and external customer’s needs and implement appropriate solutions. Working knowledge of employment law, Service Contract Act regulations, and Federal/Local Human Resource compliance. Proficient with multiple HRIS databases including, Oracle, and PeopleSoft.

EMPLOYMENT

WTM Staffing Washington, D.C. [October 2016 – Present]

Staffing Consultant

Provide effective government contract consulting services to federal contractors in need of recruitment and hiring support

Provide full-cycle recruiting for permanent and contract employees in positions including technical, corporate, business development, as well as cleared federal technology, intelligence, cybersecurity and health care (physicians, physician assistants, nurses, and medical techs) positions to produce top talent for clients

Create sourcing plans to efficiently fill client staffing requirements: Plans include networking and utilization of online recruiting resources to grow candidate pool

Advise management on staffing plan strategies and recruitment sources

Understand basic employment laws relative to recruiting for government/ government contracts

Prepare recruitment materials, position descriptions, job qualification questionnaires, and vacancy announcements

Screen applications to determine basic qualifications, rate and rank applicants based on labor categories/ GS classifications

APS-ARTI Joint Venture LLC. (AAJV) Alexandria, Virginia [January 2012 – October 2016]

1555 King St Suite 500, Alexandria VA, 22314 (FT40 Hr.+)

Senior Cyber Security Recruiter

Advanced Resource Technologies, Inc. (ARTI) [January 2012 – October 2016]

1555 King St Suite 400, Alexandria VA, 22314

Senior Corporate Recruiter

Managed all full-cycle recruiting efforts for permanent and contract employees in positions including technical, corporate, business development, as well as cleared federal technology, intelligence, and cybersecurity positions to produce top talent for our clients and internally

Clients include DoD, DoS, DoE, HHS, DHS, DoJ, DoL, DoT, VA, and MDA

Developed organization recruitment policy and procedure, and regularly advise managers and employees on a wide range of recruitment policies and classification of candidates

Implemented and sought out new sourcing plans to grow candidate pipeline and candidate pool.

Continuously network and utilize online recruiting resources to pipeline candidates for proposal efforts and future organizational growth

Advise management on employment strategies and recruitment sources

Manage all company recruitment efforts for the company, understand basic employment laws relative to recruiting for government/ government contracts

Prepare recruitment materials, position descriptions, job questions, and vacancy announcements

Source and to match skill set to given requirements

Use special appointing authorities in order to maintain compliance, and a balanced workforce force inclusive of people with physical disabilities, or psychiatric disabilities.

Regularly conduct thorough job analysis which, involves employees by having them complete job analysis forms

oInterview employees, asking them specific questions about their job duties and responsibilities

o Interview supervisors and managers, and other employees, clients and customers the employee may interact with while performing the job

oCompare the job to other jobs in the department as well as the job grade or job family to show where it should fall on the pay scale

Write, edit and re-write job descriptions to help ensure clear understanding of position description

Negotiate and extend employment offers

Create candidate assessments for applicants to complete with job specific questions in order to better classify and rank candidates.

Screen applications to determine basic qualifications, rate and rank applicants based on labor categories/ GS classifications

Coordinate interview logistics with candidates and clients

Develop and maintain a network of qualified individuals to help identify top talent

Prepare sensitive documents, and provide a variety of weekly, monthly and quarterly reports to also include annual OFCCP and FLSA reports

Modis Inc. Vienna, Virginia [June 2011 – January 2012]

8133 Leesburg Pike, Suite 750 Vienna, VA 22182 (FT40 Hr.+)

Resource Development Manager

Managed all full-cycle recruiting efforts responsible for recruiting permanent and contract candidates in positions including technical, corporate, business development, technology operations which includes all technical support functions for businesses initiatives

Experienced in recruiting solution architects, engineers, developers, DBAs, technical leaders, project managers, business analysts, and security engineers

Developed and implement recruiting and sourcing strategy to locate and attract qualified candidates.

Continuously network and utilize online recruiting resources to pipeline candidates for proposal efforts and future organizational growth

Advised management on employment strategies and recruitment sources

Prepared recruitment materials, position descriptions, job questions, and vacancy announcements

Understand basic employment laws relative to recruiting for government contracts.

Sourced and screen candidates to match the skill set to given requirements.

Developed and maintain a network of qualified individuals to help identify top talent.

Negotiated and extend employment offers

Consistently use online recruiting resources to post openings pipeline additional candidates

Reviewed resumes, and format them to ensure candidate’s qualifications are clearly presented

Advised managers and employees on a wide range of recruitment policies and classification of candidates

Focus Technology Consulting Herndon, Virginia [January 2011 – May 2011]

560 Herndon Parkway, Suite 100. Herndon, VA 20170 (FT40 Hr.+)

Placement Manager

Full-cycle recruiter responsible for recruiting permanent and contract candidates in positions including technical, corporate, business development, technology operations which includes all technical support functions for businesses initiatives in primarily the DoD and intelligence space

Experienced in recruiting solution architects, engineers, developers, DBAs, technical leaders, project managers and business analysts to work in federal and commercial environments

Continuously network and utilize online recruiting resources to pipeline candidates for proposal efforts and future organizational growth

Understand basic employment laws relative to recruiting for government contracts

Screen applications to determine basic qualifications, rate and rank applicants based on labor categories/ GS classifications.

Sourced and candidates to match skill set to given requirements

Prepared recruitment materials, position descriptions, job questions, and vacancy announcements

Advised management on employment strategies and recruitment sources

Edited and re-wrote job descriptions to help ensure a clear understanding of position description.

Developed and maintained a network of qualified individuals to help identify top talent

Coordinated interview logistics with candidates and clients

Negotiated and extended employment offers and onboarding paperwork

Consistently used online recruiting resources to post openings pipeline additional candidates

Reviewed resumes, and formatted them to ensure candidate’s qualifications are clearly presented

Advised managers and employees on a wide range of recruitment policies and classification of candidates

Merlin International Vienna, Virginia [August 2010 – November 2010]

8381 Old Courthouse Rd Vienna, VA 22182 (FT40 Hr.+)

Technical Recruiter

Full life-cycle recruiting responsible for positions including technical, corporate, business development, technology operations which include all technical support functions for businesses initiatives in the DoD and intelligence space

Experienced in recruiting solution architects, engineers, developers, DBAs, technical leaders, project managers and business analysts to work in federal environments

Continuously network and utilize online recruiting resources to pipeline candidates for proposal efforts and future organizational growth

Understand basic employment laws relative to recruiting for government contracts

Screen applications to determine basic qualifications, rate and rank applicants based on labor categories/ GS classifications.

Advised management on employment strategies and recruitment sources

Prepared recruitment materials, position descriptions, job questions, and vacancy announcements

Interacted with various levels of candidates, human resources and hiring managers to schedule interviews, including arrangement of candidate travel and expense reimbursement

Interacted with candidates and hiring managers to ensure a successful onboarding experience

Interfaced with internal resources and outside vendors regarding pre-employment requirements, including background checks

Performed work in compliance with applicable federal, state and local regulations pertaining to equal employment opportunity, immigration, and company policy

Advised employees and manager on employee-management relations issues

VeriSign Dulles, Virginia [March 2008 – August 2010]

12061 Bluemont Way, Reston, VA 20190 (FT40 Hr+)

Senior Recruiting Coordinator/College Recruiter

College recruitment and assisted in the onboarding of technical/corporate interns within two months, hired to plan

Advised management on employment strategies and recruitment sources

Prepared recruitment materials, position descriptions, job questions, and vacancy announcements

Supported geographically dispersed team members and business units

Scheduled interviews and feedback sessions with external and internal candidates, recruiters, and managers which may include travel arrangements

On-boarded and planned intern outings and presentation to executive staff

Create and distribute offer letters with the closest attention to detail and adherence to approval policies

Processed New Hire information and working with a cross-functional team to ensure SOX compliance

Familiar with Employment law particularly with respect to recruiting and the employment specialty within the HR function

Conducted New Hire Orientation for new hires with initial paperwork, as well as collecting identification for I-9 verification

Prepared sensitive documents, and provide a variety of weekly, monthly and quarterly reports

Time Warner Cable

Herndon, Virginia [August 2007 – March 2008]

13820 Sunrise Valley Drive Herndon, VA 20171(FT40 Hr+)

Human Resources Coordinator

Maintained a positive working relationship with all employees, as well as any external customers that encountered the HR Department

Maintained all information and coordinated claims for workers’ compensation, leaves of absence, and general liability

Managed reasonable accommodation requests from employees and facilitated the accommodation

Provided information to employees about HR policies, procedures, and services. Coordinated benefits with employees, including resolving coverage eligibility issues and educating employees regarding their plans

Conducted New Hire Orientation for new hires with initial paperwork, as well as collecting identification for I-9 verification

Prepared sensitive documents, and provided a variety of weekly, monthly and quarterly reports. Collected and tracked confidential information such as performance evaluations and corrective action documentation

Administered the leave process, provided employees counsel on FMLA process and paperwork, as well as provided short-term disability information

Advised employees and manager on employee-management relations issues

Best Buy, Woodbridge, Virginia [June 2002 – August 2007]

2730 Prince William Pkwy, Woodbridge, VA 22192 (FT32-40 Hr.)

HR Coordinator/Recruiter

Recruited and hired qualified individuals seeking employment. Conducted interviews and aided in position selection and placement within the store

Advised management on employment strategies and recruitment sources

Prepared recruitment materials, position descriptions, job questions, and vacancy announcements

Trained all new employees on store procedure, policy, and computer systems. Coordinated all store training as well as individual company training requirements

HR representative at the store level, helping employees with benefits selections and issues that can be taken care of at the store level

Advised employees and manager on employee-management relations issues

Managed reasonable accommodation requests from employees and facilitated the accommodation

Entered performance reviews and pay increases during review periods. Worked directly with the General Manager and Operations Manager to determine staffing needs and recruitment options

Completed staffing reports to keep rosters up to date, and maintain diversity within the store

Made sure all employee files are completed and up to date, and to FLSA standards

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